We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
no comment
17/08/13
Parcel collected 2 days late currier advised that instruction was not passed to them until the collection day. I booked it 4 days prior
17/08/13
Our Response: This is incorrect on their part and on behalf of the courier concerned please accept our apologies for their mistake.
brilliant fast easy service, will recomend!
17/08/13
Thank you and it's great to see you will be recommending us.
How can you improve on perfection - impossible
17/08/13
no comment
17/08/13
Really unhappy. 4days after item being collected by DX still not delivered!! No updated tracking details
17/08/13
Our Response: The review is in relation to a City Link booking which was collected and delivered on time.
no comment
17/08/13
excellent services
17/08/13
no comment
17/08/13
Although care was taken when packaging the item and marking it as fragile, the contents were still broken on arrival
17/08/13
I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Well Done I have received my parcel from U.K. to Cyprus in two days. This is what you call service. A+
17/08/13
It's great to see you are so pleased with our own International service :-)
no comment
17/08/13
no comment
17/08/13
no comment
16/08/13
no comment
16/08/13
no comment
16/08/13
Des was great as always..
16/08/13
Good old Des ;-)
The parcel has not been shipped yet. The Courier courier didn't pick up on 2 occasions on a guaranteed next day service.Very disappointed.
16/08/13
Our Response: Tracking shows 13/08/13 15:22 The premises were closed when the driver attempted to collect these goods.
Highly recommended for parcel postage... Delivery on-time!
16/08/13
Thank you and it's great to see you will be recommending us.
no comment
16/08/13
A1
16/08/13
one of the only courier service that would take a bulky object
16/08/13
Fantastic news, Thank you very much :-)
Very easy to use and good comparison service
16/08/13
Excellent Service.Will use again.
16/08/13
parcel should have been delivered Monday not deliverd until Wednesday. Said cards left, none were. If out contact tel no. on door not used.
16/08/13
Excellent service as per usual. Very quick delivery.
16/08/13
Easy to use and very quick quotes, with competitive prices. What more could you ask for?
16/08/13
The Parcel weighed 4.5Kg but you have billed me for 25.4 Kg. I therefore believe you are bandits & will never use your service again.
16/08/13
Our Response: You have been additionally charged based on what the courier collected and invoiced us for. Nothing more and nothing less.
Excellent service, but it would be good to know if collectrions
16/08/13
no comment
16/08/13
This is my first time sending a large parcel to Africa,I was very pleased to have all the advice and guidance about the process.
16/08/13
Excellent as always!
16/08/13
great service once again good , cant improve on exellence
16/08/13
no comment
16/08/13
Excellent service. Collected next day aznd delivered to 2 very pleased customers. Would definately reccomend
16/08/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
no comment
16/08/13
Everything was perfect Sirs. Thanks very much for a top class service and price!! appreciated and will be using again!
16/08/13
And we appreciate your business too ;-)
no comment
16/08/13
excelent service many thanks
16/08/13
no comment
16/08/13
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