We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,968 reviews.
v good
10/08/13
no comment
10/08/13
no comment
10/08/13
Maybe if you drop off the parcel at the depot it should ,be cheaper than having it picked up and then delivered .
10/08/13
We agree but City Link don't discount us for this service so we can't either I'm afraid.
Excellent service will use again
10/08/13
First class
10/08/13
All good, as I was the receiving party doing the booking, I wasn't sure if collection party was given an expected collection time. Thanks
10/08/13
Good value for money
10/08/13
excellent spot on thanks
10/08/13
the transport was brilliant but I'd have liked to know the time of the collection. There was no possibility to contact the postman.
10/08/13
Excellent service keeping it cheap and cheerful
10/08/13
Brilliant Service. Many Thanks. Alan.
10/08/13
Cheers Alan :-)
Very easy transaction
10/08/13
everythimg was ok,speedy and excellent, just on time, thanks
10/08/13
no comment
10/08/13
Parcel Monkey is brilliant but for the fifth time out of 12 collections City Link has not shown up to collect,will never use them again !!
10/08/13
no comment
10/08/13
AS USUAL NO PROBLEMS
10/08/13
Courier were absolutely awful, they lied about contacting us, were completely unreliable and made no effort with their customer service
10/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
no comment
10/08/13
faultless service that impressed me as first time user will use again as totally trouble free
10/08/13
The service was very good and everything went very smoothly, thank you
10/08/13
no comment
10/08/13
no comment
10/08/13
Eggcellent!
10/08/13
Parcel collection easily arranged online.. collected as agreed and delivered next day :-)
10/08/13
Parcel Monkey gave me an easy quick way to get a parcel to Zimbabwe by DHL - and cheaper than DHL itself! One to remember for the future.
10/08/13
no comment
10/08/13
I'd never, personally used a courier service before but had bought a large item on ebay & needed it collecting - parcel monkey made it easy
10/08/13
Fantastic news, Thank you very much :-)
Excellent Job!
10/08/13
Simply the best courior ever !5+++++ service every time ...Thank you from all @ MaxsoundCarAudio Uk
10/08/13
Cheers MaxsoundCarAudio.
Excellent service, thankyou . Wouldn't use anyone else
10/08/13
Brilliant!!
Very good price and on time,can't beat it,cheers
10/08/13
Excellent service but I felt that the customs form was not very user friendly. I would use again as verycompetative thanks.
10/08/13
used International Parcel Force, labels do not produce a bar code & your name for the service is diff to Parcel Forces - caused issues.
10/08/13
no comment
10/08/13
no comment
10/08/13
Excellent. 4 times used. 4 times first rate results and cheaper than anyone else. Thank You
10/08/13
And a big thank you to you too ;-)
Parcel was collected very early and delivered early too. Although would have liked driver to help carry boxes upstairs.
09/08/13
nice
09/08/13
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