We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,635 reviews.
No comment left by this customer.
28/08/13
excellent service. Great communication!
28/08/13
Great price and good service given and easy to use .
28/08/13
Still not collected my parcel. Unhelpful website and poor response when things go wrong
28/08/13
I cant find out what happened to the delivery.. the tracking wont work !!
28/08/13
No comment left by this customer.
28/08/13
No comment left by this customer.
28/08/13
Collection not made on the specified day. Support unhelpful. No apology or explanation. Very poor customer service.
28/08/13
No comment left by this customer.
28/08/13
No comment left by this customer.
28/08/13
More detail on the Tracking page
28/08/13
No comment left by this customer.
28/08/13
First class service cant fault it
28/08/13
No comment left by this customer.
28/08/13
Very good carrier. The only one to deliver in guadeloupe for a good price. A+++
28/08/13
Should have a refund but never received.
28/08/13
No comment left by this customer.
28/08/13
fantastic service! only downfall is I didnt know know about it sooner!
28/08/13
No comment left by this customer.
28/08/13
No comment left by this customer.
28/08/13
Order still not updated on website - still don't know if its arrived yet.
28/08/13
Good
28/08/13
no comment
28/08/13
no comment
28/08/13
no comment
28/08/13
excellent service
28/08/13
Very efficient
28/08/13
A refreshing change from unreliable Parcelforce and rude PO staff - great service, thanks!
28/08/13
Do you want me to be very straight and honest with you. I was actually very impressed for your efficiency and swift responce.
28/08/13
I couldn't get hold of anyone to discuss when the parcel was going to be collected. He didn't arrive until 4-5pm which was very frustrating
28/08/13
Abit more accurate collection time as was waiting in most of the day for them to collect at 3-4 o clock
28/08/13
no comment
28/08/13
no comment
28/08/13
A+++++++++++++++++++++++
28/08/13
My parcel was collected on time and delivered the next day which is exactly what I paid for. Can't ask for much more!
28/08/13
amazing - great comparisons and easy label printing
28/08/13
no comment
28/08/13
Poor website. Poor follow up ability on website. Poor tracking. Item damaged. Missed deadlines. Would never recommend. Very expensive
28/08/13
no comment
28/08/13
no comment
28/08/13
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