We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,974 reviews.
Excellent service, easy & fast booking service at a good price.
20/08/13
No comment left by this customer.
20/08/13
Parcel collection arranged wed didn't collect till fri I had to make several phone calls. Promised to be rang back never did once! Ruwould
20/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
20/08/13
Promptly collected and delivered in Greece 6 days later.
20/08/13
Great service as always, keenly priced and first class pick up and delivery
20/08/13
Very happy with the service and will certainly be using you again , thank you.
20/08/13
And a big thank you to you too ;-)
No comment left by this customer.
20/08/13
Cheap but reliable service! Simple
20/08/13
Deliver man was great we left a note on the door, but a txt 1hour before we could have met him to help him off with item, otherwise service
20/08/13
excellent services and speedy delivery to oz from the uk
20/08/13
It's great to see you are so pleased with our own International service :-)
no comment
19/08/13
no comment
19/08/13
no comment
19/08/13
teally happy all round
19/08/13
pleasant, efficient service. Good value for money.
19/08/13
parcel collector exremely nice and polite. please pass on my thanks
19/08/13
We will and thank you very much.
no comment
19/08/13
Took 48 hours to deliver to same address as previously only taken 24. No contact telephone number for PM had to contact DX. Client not OK
19/08/13
excellent service for very competitve price
19/08/13
It's great to see you are so pleased with our own International service :-)
no comment
19/08/13
no comment
19/08/13
Second time used, but there will be plenty more
19/08/13
Fantastic news, Thank you very much :-)
Not just another courier company , THE courier company
19/08/13
Maybe a little more clarification regarding postage off mainland. Overall very good.
19/08/13
Excellant service
19/08/13
Fast delivery at a good price, nice when it goes right!!
19/08/13
no comment
19/08/13
Time after time I have requested collection on a specific day with Courier, only to be let down time after time again!
19/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
great thanks
19/08/13
It did what you said, thank you
19/08/13
always expect excellence ,always receive excellence as standard ,highest praise for your friendly staff
19/08/13
No comment left by this customer.
19/08/13
Excellent ... Thank you
19/08/13
no comment
19/08/13
Great fast professional
19/08/13
when you log on why not put the user on the home page, otherwise well considered and designed and labels & prices etc perfect & competitive.
19/08/13
Thank you very much and we will take a look at your suggestion.
Very quick service
19/08/13
Thank you.. I'm very pleased with your service. I will pass on your site to people and recomend they use Parcel Monkey
19/08/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
Booked, you picked up, you delivered. Job Done!
19/08/13
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