We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,061 reviews.
Excellent service as usual.
12/09/13
good value, great service thank you
12/09/13
brilliant service, great price and the drivers are friendly and reliable. I always use Parcel monkey for my larger items.
12/09/13
i throught it was very good them parcel seemed too of got there very quick thankyou x
12/09/13
Everything was excellent
12/09/13
I was recommended you by a friend and found it very easy to use
12/09/13
No comment left by this customer.
12/09/13
my company will never use you agin 3 times in row items collectcted 1-2days later than confirmed by email .rubbish service
12/09/13
from my experience I cannot see how
12/09/13
excellent service, my luggage just showed in front off my door next day. highly recommended.
12/09/13
Absolute RUBBISH! Collection went to wrong door, then Parcel Monkey tried to claim I had to pay again or pay a surcharge! WTF AVOID
12/09/13
No comment left by this customer.
12/09/13
Faultless service - arrived in South Africa in 5 days - highly recommend.
12/09/13
No comment left by this customer.
12/09/13
collection booked for Friday did not collect until monday no contact from courier on delivery refused to take to 1st floor door
12/09/13
Very effiecent service
12/09/13
love u monkey xxx
12/09/13
Very pleased. Good service
12/09/13
Always great don't use any other person only parcel monkey
12/09/13
Parcel Monkey is so much cheaper, easy to process and reliable.I would never use any other service now. Thank you
12/09/13
i have had huge disappointments with your deliveries in the past but you were vastly cheaper and did turn up as planned in this instance
12/09/13
Delivered to Greece within advertised time frame, customer pleased so we are too. Thanks Parcelmonkey !
12/09/13
Faultless, thank you
12/09/13
Fast efficient service, from start to finish
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
Worked perfectly. One thing you ask for the customers mobile. I don't typically have from an ebay sale.
12/09/13
Didn't arrive next day as promised tool ages to get through on phone for 2 days finally turned up on the second day.
12/09/13
the price shown on the quick quote screen was not the same as the actual price.
12/09/13
No comment left by this customer.
12/09/13
PERFECT PERFECT PERFECT, HONESTLY THE MOST COST EFFECTIVE EASY TO USE SERVICE, HIGHLY RECOMMEND, GREAT THANK YOU
12/09/13
Sorry but the item arrived broken despite being in 2 inches of bubble wrap, cardboard & palletwrap
12/09/13
The parcel originally came back from the US DESPITE being addressed sufficiently
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
Very easy and efficient. Thanks.
12/09/13
Received in time and a perfect condition. Thanks!
12/09/13
This was not delivered next day as indicated when booking the service
12/09/13
YOU SHOULD NOT ADVERTISE DX FREIGHT AS A 24 HRS SERVICE THEY CANNOT MEET THIS. ASSOCIATION WITH A POOR COURIER IS GOING TO AFFECT YOUR BRAND
12/09/13
good service, affordable and convenient
12/09/13
