We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,789 reviews.
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10/09/13
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10/09/13
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10/09/13
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10/09/13
Not notified of Night Freight packaging requirements or delay to collection day until after payment had cleared.
10/09/13
Excellent service as normal. All parcels collected and delivered next day as should be.
10/09/13
very fast collection will use again
10/09/13
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10/09/13
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10/09/13
Parcels left with neighbour. Glad they were as ther was no one in at the time but maybe ther should be an alternative delivery option listed
10/09/13
No comment left by this customer.
10/09/13
The driver did not collect the parcel and i had to take it to the depot! wasted my whole day off!
10/09/13
Fast delivery rly good company will recomend to all my friends :)
10/09/13
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10/09/13
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10/09/13
The delivery was excellent but it was not clear if a label was required, the driver did not have one - said it would be put on at depot.
10/09/13
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10/09/13
Updates on website quite delayed but otherwise good service thanks
10/09/13
possibly an hourly time slot even if it was a premium service.apart from that an excellent service and much appreciated thankyou.
10/09/13
Delivery received 2days after collection not the following working day as promised.
10/09/13
No comment left by this customer.
10/09/13
Courier have let me down badly - First an attempted mis-delivery and now a rearranged delivery not made - customer now away for 2 weeks.
10/09/13
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10/09/13
Very good service hope to use you again in the future++++
10/09/13
A completely hassle free service. Very simple to use and runs like clockwork.
10/09/13
First time use the service very please deliver with in 4 days to Mauritius well done use the company again
10/09/13
If Royal Mail and Parcel Force were run as well as Parcel Monkey you would be world class number 1!
10/09/13
No comment left by this customer.
10/09/13
Window offered was 8.00am-6.00pm driver came at 5.55pm! Would have been better to have a two hour slot other carriers do it.
10/09/13
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10/09/13
Brilliant! will definitely use Parcel Monkey again!
10/09/13
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10/09/13
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10/09/13
Nobody came to collect the parcel, couldn't rearrange collection, ended up taking parcels myself
10/09/13
Always efficient and great prices, too.
10/09/13
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10/09/13
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10/09/13
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10/09/13
Very quick service with no problems at any point and delivered on time A+
10/09/13
Great service no problems, thanks
10/09/13
