We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,061 reviews.
Fast and efficient. Cheapest parcelforce rates around.
12/09/13
My parcel has not been collected. This is the first time ihav
12/09/13
Intuitive website, good prices, quick & reliable service, faultless delivery time and traceability.
12/09/13
Paid for Courier Next Day before 12 and it was a day late. Very dissapointing, will stick with another courier I think!
12/09/13
Experienced initiial comprehension difficulties (approx 40 mins !)but eventually resolved the hang of it OK - albeit at 90 years of age !
12/09/13
More info needed than expected ie phone number for recipient. Delivery driver didnt sign on collection
12/09/13
Great service, very efficient
12/09/13
All good, no complaints, tracking info excellent.
12/09/13
no comment
12/09/13
if a more accurate pick up time could be given or even morning or afternoon would be helpful
12/09/13
No comment left by this customer.
12/09/13
Great service. Great price. Cannot fault it. Thankyou.
12/09/13
Very efficient and good value. Thanks
12/09/13
No comment left by this customer.
12/09/13
very good, quick delivery
12/09/13
No comment left by this customer.
12/09/13
Flawless service... nothing else needs to be said!
12/09/13
So easy to book online. Excellent service and communication. Would certainly usem Parcel Monkey again.
12/09/13
No comment left by this customer.
12/09/13
overall very satisfied with your service.
12/09/13
Hi, why does your system tell us to expect a collection, then you dont colect? Its an expensive service, please provide one.Pls reply.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
So far, Parcel Monkey and CityLink have been great. Stuff the PostOffice - I can get a parcel collected from work & delivered for 30% less!
12/09/13
No comment left by this customer.
12/09/13
Failed collection again, always on a Friday. Rebooked for Monday, driver said he forgot to collect on fri. Keeps happening.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
booked parcel in evening picked up next morning only quibble was received email of pick up after it was picked up
12/09/13
Great service for the price
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
No comment left by this customer.
12/09/13
Samples were sent on the Friday for a meeting on Tuesday. Did not arrive until 5.30 after meeting ended. Would not use dx service again
12/09/13
you have done a good job at all 3 times ive used you see you next time thank you.
12/09/13
This service was excellent. Thank you very much. Iain Innes
12/09/13
No comment left by this customer.
12/09/13
