We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,789 reviews.
Parcel not collected on specified date. No phone call; no apology. Was told that driver ran out of hours. I won't use Parcel Monkey again
10/09/13
no comment
10/09/13
Very good service very happy
10/09/13
Ok
10/09/13
No comment left by this customer.
10/09/13
Realy fast delivery, very happy, thank you. Will use the service again.
10/09/13
very ease
10/09/13
Everything went well
10/09/13
Easy to use website - great. Easy to do business with. Please continue to keep it simple!!
10/09/13
No comment left by this customer.
10/09/13
Excellent.
10/09/13
Waited in all day do then be told being picked up tomorrow now not what I payed for
10/09/13
Never let's you down !!
10/09/13
Always quick easy and a first class service....keep up the good work!
10/09/13
Actually collected on correct day for a change
10/09/13
Your service is excellent. I would not go anywhere else. Very Individual and Professional. Keep up the good work. thank you very much
10/09/13
No comment left by this customer.
10/09/13
very good service cheap to
10/09/13
parcel not picked up as arranged, nor the following day as was told when phoned, no communication, deplorable. Shall be seeking full refund.
10/09/13
Very good and would use again
10/09/13
No comment left by this customer.
10/09/13
Brill nice to not get ripped off up yours post office your getting spanked by parcel monkey
10/09/13
Brilliant service as always
10/09/13
Awful experience with your company. Bad service, no phone number to speak to anyone.
10/09/13
I expected it to be delivered Friday, it arrived Monday. No genuine tracking available.
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Best service ever! So affordable , so easy to use, sent many parcels to china through here and not had a single problem yet .
10/09/13
No comment left by this customer.
10/09/13
No comment left by this customer.
10/09/13
Very Good all round.
10/09/13
No comment left by this customer.
10/09/13
the parcel was collected as you advised and the delivery was fast and efficient, many thanks J. stones
10/09/13
No comment left by this customer.
10/09/13
Very pleased with the service, quick and efficient. Thanks.
10/09/13
Although your service was very functional my experience with your supplied courier nightfreight was the worst I have experienced.
10/09/13
No comment left by this customer.
10/09/13
the person that collects my items is always friendly and helpful
10/09/13
No comment left by this customer.
10/09/13
Found it unprofessional when DX did not collect my parcel or inform me of the delay.
10/09/13
