We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,974 reviews.
wow! excellent service, quick efficient and a company that cares about customer satisfaction! I will be using you again. Many thanks.
21/08/13
No comment left by this customer.
21/08/13
no comment
21/08/13
quick efficient service
21/08/13
The service is great I cannot fault it
21/08/13
Fantastic news, Thank you very much :-)
Easy to use site and good value. Not let me down yet.
21/08/13
no comment
20/08/13
A+++
20/08/13
Customer delighted with your quick service to USA. Many thanks.
20/08/13
Excellent service, came on time, polite tidy driver
20/08/13
no comment
20/08/13
A++++++++++++++
20/08/13
No comment left by this customer.
20/08/13
Didn't turn up on the correct day, spent a whole day waiting in, arrived next morning to collect, no apologie, v disappointed, no refund!!
20/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Fantastic service. Very efficient and will the service more often.
20/08/13
No comment left by this customer.
20/08/13
No comment left by this customer.
20/08/13
Parcel took much longer than advertised.
20/08/13
Our Response: Sorry for the International delay in transit with your order.
No comment left by this customer.
20/08/13
On time
20/08/13
No comment left by this customer.
20/08/13
No comment left by this customer.
20/08/13
Your on line tracking told me the parcel was awaiting collection but when I looked into the parcel had been collected.
20/08/13
Our Response: The International tracking details begin once the item has reached our International hub.
did what you said you would great
20/08/13
No comment left by this customer.
20/08/13
Excellent in collecting for me, and delivering City Link drivers polite with collecting parcel and delivering poster for me, 5 stars *****
20/08/13
picked up on time delivered on time what more can you ask perhaps two hour time slots
20/08/13
Very disappointing service. Hopeless
20/08/13
Our Response: I am sorry you feel that way.
Found the price a bit on the high side.
20/08/13
Excellent and super swift! Will definitely use again and recommend.
20/08/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
No comment left by this customer.
20/08/13
Great service thanks
20/08/13
Great value, delivered on time thanks! Will use service again
20/08/13
No comment left by this customer.
20/08/13
ARRANGING SHIPMENT ONLINE VERY EASY, AND COLLECTION BY CTYLINK AS ARRANGED. MANY THANKS
20/08/13
very good fast service recommended
20/08/13
No comment left by this customer.
20/08/13
easy to use, collected and delivered on time... perfect! much easier than I thought it'd be.
20/08/13
Brilliant!!
Very good. Prompt pick up and safe delivery
20/08/13
I realise a wide delivery window keeps costs down for you, but I was hoping to at least get a text narrowing it to AM or PM the day before.
20/08/13
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