We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
it would be nice to be given an idea or time slot for the time of collection, with kids its hard to be in all day!
27/09/13
City Link not very good picked up the parcel on the 3rd attempt and 4 days late
27/09/13
Will definitely use your service again
27/09/13
Some operators now automatically email their customers with estimated collection times when the drivers schedules are run. This is useful.
27/09/13
No comment left by this customer.
27/09/13
Hi ,
27/09/13
Same day pick up if you order say by 10am would be great - I had to wait over the weekend
27/09/13
Items broken in package. As they were china you will not refund. It would be nice to talk to someone not have to leave messages. :o(
27/09/13
Just the job
27/09/13
no comment
27/09/13
I
27/09/13
no comment
27/09/13
no comment
27/09/13
Great Service.
27/09/13
no comment
27/09/13
no comment
27/09/13
no comment
27/09/13
Very impressed - easy to use and convenient. Thanks !
27/09/13
no comment
27/09/13
UK collection and delivery to Spain on time with no damage just as I required. I would definately use them again.
27/09/13
Courier never arrived to pick up my parcel, paid £10 for nothing. Now trying to get my money back
27/09/13
no comment
27/09/13
no comment
27/09/13
Very easy to use website, saved me money which is always a Winner. Found great courier, which delivered a great efficient service. Thanks
26/09/13
no comment
26/09/13
Very good loved al the way thank you so much
26/09/13
no comment
26/09/13
Awesome thankyou
26/09/13
Everything was perfect
26/09/13
excellent service very proffesional, like the ready addressed bag for parcel
26/09/13
Excellent as always actually easier than dealing with citylink direct
26/09/13
No comment left by this customer.
26/09/13
You could give a 2 hour window of when the driver is expected. I waited in all day for the driver to arrive about 17.30. Thanks
26/09/13
Great would use you again no probs. ta
26/09/13
No comment left by this customer.
26/09/13
I paid for next day delivery and it just got delivered today
26/09/13
great service and very well priced will definitely use again
26/09/13
Fast easy step by step service even a monkey could do it
26/09/13
PARCEL DELIVERED TO WRONG ADDRESS ON WRONG DAY AND WAS FRAGILE BUT LEFT PROPPED AGAINST A HOUSE DOOR WITH NOBODY IN!
26/09/13
Brilliant quick service and a great price.
26/09/13
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