We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,023 reviews.
Nobody turned up to collect the parcel from Courier. I have paid for a service i have not received. I want my money back.
22/09/13
Does what it says on the. Tin (website he he)
22/09/13
When contacted customer services about a delayed parcel I was lied to.
22/09/13
No comment left by this customer.
22/09/13
No comment left by this customer.
22/09/13
collected and delivered safely and on time, thank you.
22/09/13
There was no attempt to deliver next day, my buyer only got a 48 hour service.
22/09/13
First time I have used your service will not be the last perfect from start to Finnish
22/09/13
no comment
22/09/13
no comment
21/09/13
Very easy, convenient way to compare prices and send parcel.
21/09/13
The usual great service at a good price. Thanks.
21/09/13
no comment
21/09/13
Very good service when collecting my parcels
21/09/13
no comment
21/09/13
Well done ! -
21/09/13
no comment
21/09/13
Collected early. Delivered promptly (albeit left with a neighbour I believe).
21/09/13
Collected on the day stated but at 5pm would be nice to know if it was am/pm collection but still good service. Def use again Many Thank
21/09/13
no comment
21/09/13
very very good
21/09/13
very good service cannot really add anything to this.
21/09/13
no comment
21/09/13
great service thankyou
21/09/13
Very fast good service
21/09/13
no comment
21/09/13
arrived as expected. great. thanks
21/09/13
Easy to book and delivery was as promised.
21/09/13
no comment
21/09/13
The parcel was not collected when planned as the driver ran out of legal driving hours, although I had to wait 30mins to get thru
21/09/13
no comment
21/09/13
Excellent
21/09/13
So easy so simple
21/09/13
i really liked this service and am willing to use it again with no problem.
21/09/13
Will use your service again.
21/09/13
No comment left by this customer.
21/09/13
Easy to use website, good price and quick collection.
21/09/13
worked a treat.simple to navigate round site.all the main couriers on system and parcel got to destination in timeframe.
21/09/13
great service
21/09/13
Perhaps a smaller collection window or pre notice of collection say half an hour before
21/09/13
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