We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,637 reviews.
its fist time ive used the dx service and it says 1-2 days an it took 4 i will use your parcel link service in the future
26/09/13
No comment left by this customer.
26/09/13
Can't fault the service at all. Very easy to book and no hassle
26/09/13
I dropped my parcel at the City Link depot. The parcel was delivered on time as agreed. Excellent service.
26/09/13
No comment left by this customer.
26/09/13
i found your service very good in price and pick up was very fast thankyou
26/09/13
I was waiting for currier all day no one showed up, no one answered the phone; disgusting.
26/09/13
Thank you very much, I cannot fault your sevice, so I cannot add any coments, apart from I was very pleased .
26/09/13
Excellent Service
26/09/13
Parcel arrived late & so very badly damaged it had to be s****ped. Contacted P.M. no compensation or refund of Courier charges. Do not use !
26/09/13
It would be nice to be able to see the signature of the recipient.
26/09/13
A conformation email to say that the items have been collected would be helpful
26/09/13
No comment left by this customer.
26/09/13
I only received part of my parcel. Dreadful customer service, no call back with answers as to what happened?
26/09/13
No comment left by this customer.
26/09/13
very good easy to look for what i needed thanks
26/09/13
No comment left by this customer.
26/09/13
No comment left by this customer.
26/09/13
No comment left by this customer.
26/09/13
No comment left by this customer.
26/09/13
No comment left by this customer.
26/09/13
No comment left by this customer.
26/09/13
Picked up as normal
26/09/13
Yet another ****ty-link courier no show. Had a 30 mile round trip to take to depot myself.
26/09/13
Yet another ****ty-link courier no show. Had a 30 mile round trip to take to depot myself.
26/09/13
The only problem I have is that you cannot contact their depot by phone kept waiting 3/4 hour before I hung up and phoned main office .
26/09/13
Great services, thank you very much.
26/09/13
No comment left by this customer.
26/09/13
No comment left by this customer.
26/09/13
All good. Can't fault really! Price excellent. Timing and service first class. Why EVER use the Royal Mail! Thanks.
26/09/13
A really smooth, professional transaction and service. I'd definitely recommend you to others
26/09/13
Narrow the time down for collection, between 0800-1730 isn't much help when you work. I waited in all day and parcel was collected at 1720.
26/09/13
maybe improve your website bandwidth as its very slow at peak times
26/09/13
cheaper than everyone else. got job done.perfect.will use again.will recommend
26/09/13
excellent as usual
26/09/13
once again an excellent service
26/09/13
No comment left by this customer.
26/09/13
No comment left by this customer.
26/09/13
No comment left by this customer.
26/09/13
Will always use you for our large parcels, great service everytime!!
26/09/13
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