We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,023 reviews.
excellent service. thank you.
21/09/13
Very satisfied with your service, thank you!
21/09/13
spot on
21/09/13
tell more about export out EU, cheap parcell quotes, one month stay parcell
21/09/13
could you help me about my recent parcel.Im still waiting for it. I did twice re- collection to my parcel to parcel force.
21/09/13
excellent service, easy to use website, service delivered as organised, will definitely recommend and use again
21/09/13
great service
21/09/13
parcel collected a day late
21/09/13
no comment
21/09/13
you did not pick up the parcel but you've taken my money. pls refund my money before i take legal actions against you.
21/09/13
Absolutely disgusting send perishable goods and they where. No good after 3 days
21/09/13
Great service
21/09/13
Excellent service. Friendly collection driver and parcel arrived safely, thank you. I would recommend and will be using you again.
21/09/13
All ok
21/09/13
avery helpful collector thank yoou
21/09/13
no comment
20/09/13
made a mistake on the del address - impossible to correct mistake on line, not certain by phone, bit wing & a prayer, my error, it happens!
20/09/13
no comment
20/09/13
no comment
20/09/13
Fab and fast...can't fault you!
20/09/13
Great service very prompt, friendly driver even though he was soaked through, very proffessional, would defo reccommend
20/09/13
no comment
20/09/13
Never got emailed label, tracking info does not work. This is the second time PM have let me down!
20/09/13
my parcel hasn't been collected andI spent 30 mionutes on hold with night freight before ringing DX on another number to hear they'd closed
20/09/13
no comment
20/09/13
no comment
20/09/13
Parcel not collected! Wasted my whole day waiting!! Will never use you monkeys again!! I want refund!!!
20/09/13
Very misleading. I paid £17 for next day delivery that was collected on a Friday, but didn't arrive until Monday!
20/09/13
Excellent service and drivers very polite and helpful .Will use you for any future deliveries .
20/09/13
a week after the collection and its still not collected, not good
20/09/13
Briliant could not ask for more.
20/09/13
no comment
20/09/13
Good prices and was picked up and delivered on specified days :)
20/09/13
no comment
20/09/13
tracking reports status unknown so no idea where parcel is.
20/09/13
no comment
20/09/13
Damaged beyond repair - have to purchase replacement. Was told Monday pickup didn't get picked up until Tuesday. Won't be using again.
20/09/13
very dood way to send a parcel ouside the contry
20/09/13
SPOT ON
20/09/13
Couldn't believe how straightforward and efficient it was.
20/09/13
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