We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,638 reviews.
THE PARCEL ARRIVED IN GOOD CONDITION
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
No problems booking the service or collection. Am quite happy to continue with Parcel Monkey
07/10/13
Perfect experience - collected and delivered on time with no fuss!
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
very good service as usual .
07/10/13
Good service as always A+++++++++
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
quick collection arrived all in tact and in good time . thank you
07/10/13
No comment left by this customer.
07/10/13
all good, thanks
07/10/13
parcel monkey were great, Courier were terrible, I won't be using their service again (I will use parcel monkey again though) Thanks
07/10/13
very good service, everything on time...
07/10/13
Advance warning of slot times for collection or delivery would be welcome. My previous carrier did this!
07/10/13
No comment left by this customer.
07/10/13
Parcel not collected when first arranged. So delayed deliver by 2 days.
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
I waited all day for CityLink. They didn't turn up. Or even phone. They blamed you . Ended up taking the parcel to the depot myself.
07/10/13
No comment left by this customer.
07/10/13
BRILLIANT SERVICE,THANKS
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
Would prefer a time window as I waited from 8am till it was finally picked up at 5.40pm
07/10/13
Booked on Sunday, collected on Monday, delibered on Tuesday! Excellent service would highly recommend .
07/10/13
Excellent service, great communication - driver was very polite and helpful - would recommend to anybody
07/10/13
Easy instructions and speedy delivery. Very happy with the service and will use again. Parcel went to Saudi Arabia.
07/10/13
No comment left by this customer.
07/10/13
I do,not understand why tax was due in Taiwan, there is nobody to talk to, iasked for the complaints procedure, no info, there is more......
07/10/13
The man picking up the parcel put the parcel sideways into his van when it was clearly marked with arrows to keep upright
07/10/13
Once again, cannot fault the service. So easy to use and confident of collection and delivery.
07/10/13
Very satisfied with the service and would use your services again.
07/10/13
The collection driver expected a barcode on the paperwork to scan, but it hadn't been provided by yourselves.
07/10/13
Good service. Collected very late in the day but delivered on time
07/10/13
v good
07/10/13
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