We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,791 reviews.
No comment left by this customer.
21/10/13
Excellent reliable service - first class
21/10/13
great service although it would be handy to know when they will collect.
21/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Amazing service
21/10/13
No comment left by this customer.
21/10/13
as all ways,,A A+++++
21/10/13
2 hour time slot for collection
21/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
21/10/13
No comment left by this customer.
21/10/13
Same day collections for collections made by ParcelForce would be the most obvious improvement.
21/10/13
Our Response: Unfortunately ParcelForce don't provide that so we can't either.
Very pleased with the service.
21/10/13
No comment left by this customer.
21/10/13
Excellent service, smooth and collection was right on time, good communication and prompt delivery. Thank you. Recommended!
21/10/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
21/10/13
No comment left by this customer.
21/10/13
excellent service and would happily use you again
21/10/13
No comment left by this customer.
21/10/13
No comment left by this customer.
21/10/13
No comment left by this customer.
21/10/13
Good service.
21/10/13
No comment left by this customer.
21/10/13
My shipment was late and no one called me to warn me. I lost two days in anticipation of my parcel. Very poor
21/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
quick and easy be using parcel monkey again
21/10/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
21/10/13
No comment left by this customer.
21/10/13
very reliable service as usual.
21/10/13
You were perfect, keep it up.
21/10/13
We will always try our very best.
No comment left by this customer.
21/10/13
Good quality service I will be using you again as it's easy to use
21/10/13
Parcel has still not been delivered and no sign of delivery attempt!
21/10/13
Our Response: The item has been delivered as tracking shows "Signed for by 'SMITH' at 12:00 on Tuesday 15th October."
No comment left by this customer.
21/10/13
Fast, efficient & reliable
21/10/13
Very poor
21/10/13
Our Response: Why do you say that?
Had a very bad experience with parcel2go but parcel monkey were excellent
21/10/13
Fantastic news, Thank you very much :-)
Parcel was collected a day late. So arrived a day late too.
21/10/13
Fast and the cheapest out there. Thank you!
20/10/13
Fast delivery no problems thanks
20/10/13
Great service. The only thing you could improve is to give a time slot for pick up rather than whole day without any shorter time slot.
20/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
20/10/13
100% perfect delivered in time said,2 days from UK to Denmark with £300 insurance all for £33 pound recommended as with everything i send
20/10/13
Fantastic news, Thank you very much :-)
