We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,017 reviews.
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
I waited all day for CityLink. They didn't turn up. Or even phone. They blamed you . Ended up taking the parcel to the depot myself.
07/10/13
No comment left by this customer.
07/10/13
BRILLIANT SERVICE,THANKS
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
Would prefer a time window as I waited from 8am till it was finally picked up at 5.40pm
07/10/13
Booked on Sunday, collected on Monday, delibered on Tuesday! Excellent service would highly recommend .
07/10/13
Excellent service, great communication - driver was very polite and helpful - would recommend to anybody
07/10/13
Easy instructions and speedy delivery. Very happy with the service and will use again. Parcel went to Saudi Arabia.
07/10/13
No comment left by this customer.
07/10/13
I do,not understand why tax was due in Taiwan, there is nobody to talk to, iasked for the complaints procedure, no info, there is more......
07/10/13
The man picking up the parcel put the parcel sideways into his van when it was clearly marked with arrows to keep upright
07/10/13
Once again, cannot fault the service. So easy to use and confident of collection and delivery.
07/10/13
Very satisfied with the service and would use your services again.
07/10/13
The collection driver expected a barcode on the paperwork to scan, but it hadn't been provided by yourselves.
07/10/13
Good service. Collected very late in the day but delivered on time
07/10/13
v good
07/10/13
Parcel not collected at all
07/10/13
Collected as arranged.
07/10/13
No comment left by this customer.
07/10/13
every time i get a price to send worldwide the value is excellent and uk couriers city link is brillant, as are parcelforce
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
Cost effect efficient service is required, you fit the bill. Keep prices the same and remain competitive
07/10/13
No comment left by this customer.
07/10/13
Easy to book and smooth pick up and delivery.
07/10/13
No comment left by this customer.
07/10/13
i tried a few others ,but was expensive , but parcel monkey was A1 and definitley use again thanks,
07/10/13
No comment left by this customer.
07/10/13
Excellent service as always from a very happy delivery man, very professional and polite - from Damian Abbott of City Link Exeter
07/10/13
No comment left by this customer.
07/10/13
:-)
07/10/13
;-)
No comment left by this customer.
07/10/13
good price,
07/10/13
No comment left by this customer.
07/10/13
No comment left by this customer.
07/10/13
The table came broken so I was not satisfied at all. If you can let me know how I can claim compensation, I would appreciate it. Thanks
07/10/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
07/10/13
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