We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,017 reviews.
Really fantastic service, i have no complaints,picked up & delivererd on time. 5 star service
07/10/13
it is not next day delivery
07/10/13
Our Response: Yes it is.
Excellent service!
07/10/13
First time user, both self and recipient impressed. Thanks
07/10/13
Thank you for making your first booking with us and please come back soon :-)
all went well
07/10/13
parcel picked up on friday 4/10/13 i am still waiting for delivery, unable to contact you at the weekend as no one available. paid next day
07/10/13
Our Response: You booked a next working day service and not a Saturday delivery. Your order will be delivered today which is what you booked and paid for.
Excellent service! Order placed Monday, collected Tuesday, delivered Wednesday. Perfect! Will definitely use you again!
07/10/13
Fantastic news, Thank you very much :-)
no comment
07/10/13
no comment
07/10/13
brilliant again thanks
07/10/13
parcel arrived as expected, pleasant driver, happy customer.
07/10/13
no comment
07/10/13
excellent 5stars
07/10/13
no comment
07/10/13
no comment
07/10/13
no comment
07/10/13
tracking doesn't give much info.
07/10/13
No comment left by this customer.
06/10/13
quick and good price. Most companies would not take my bike box due the the size. Thanks
06/10/13
No comment left by this customer.
06/10/13
excellent service will definately use again. Only thing I would like to improve service if possible is am or pm slots given for collections
06/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Parcel arrived quickly and without any complications, excellent coordination.
06/10/13
Thank you very much :-)
Great service
06/10/13
No comment left by this customer.
06/10/13
No comment left by this customer.
06/10/13
No problems, everything as it should be.
06/10/13
fast collection and delivery
06/10/13
Very satisfied with service.
06/10/13
No comment left by this customer.
06/10/13
No comment left by this customer.
06/10/13
No comment left by this customer.
06/10/13
hAPPY WITH YOU AND cITY lINK X
06/10/13
Very pleased with this service
06/10/13
No comment left by this customer.
06/10/13
All good thanks but with all couriers the time scale to pick up parcels is a little big I,e between 8 and 5
06/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Booking was easy and parcel pickup so much easier than dragging stuff to the post office. Will def use again.
06/10/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
06/10/13
good affordable service Thanks
06/10/13
EVERYTHING WAS SPOT ON THANKS!**!!!
06/10/13
Easily the most efficient way to send a parcel i have used, very fast booking service allied to excellent prices, it's a no brainer really
06/10/13
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