We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,791 reviews.
No comment left by this customer.
27/10/13
Courier failed to deliver item and have most it in their network. zero communication to sender or recipient. Very disappointed
27/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
27/10/13
No comment left by this customer.
27/10/13
Everything good . 100 % satisfaction.
27/10/13
No comment left by this customer.
27/10/13
No comment left by this customer.
27/10/13
No comment left by this customer.
27/10/13
as usual
27/10/13
No comment left by this customer.
27/10/13
No comment left by this customer.
27/10/13
No comment left by this customer.
27/10/13
No comment left by this customer.
27/10/13
Good Service
27/10/13
no comment
26/10/13
Parcel Monkey were decent...the non printing required is abit confusing, especially when you are later told you mus print. city link poor!
26/10/13
The item has been left on a porch, instead it would of been better if the item left with next door neighbour, not happy this time
26/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
I will used you again excellent service all round
26/10/13
Fantastic news, Thank you very much :-)
no comment
26/10/13
no improvements
26/10/13
very very happy
26/10/13
Fantastic service will use again and again
26/10/13
Brilliant news!!
delivered the very next day as promised
26/10/13
One of the bags was tiered to pieces
26/10/13
no comment
26/10/13
First class delivery. Recommended courier
26/10/13
The service is good but Parcel force didn't pick up my parcel for 2 days so I have to deliver it to the depot myself
26/10/13
Very good service, sometimes driver rings to say on way this is very useful,
26/10/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
the parcel wasn't collect on the chosen day I wasn't told about it and it was then delivered 2 days late as a result
26/10/13
quick and easy thanks
26/10/13
no comment
26/10/13
Reasonably priced and very prompt delivery
26/10/13
very good
26/10/13
Good service and no problems
26/10/13
It was delivered as they have been told me it was really satisfactory for me
26/10/13
up to date your service has been great.very quick collection/very quick delivery.all at a great price.thankyou
26/10/13
Collected when arranged and deliverd safely within specified time to Japan. Very happy.
26/10/13
It's great to see you are so pleased with our own International service :-)
Parcel arrived damaged , have contacted Courier who advised to contact yourselves to authorise Courier to reimburse me and I've had no r
26/10/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Excellent Service & so easy.
26/10/13
no comment
26/10/13
