We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,791 reviews.
no comment
29/10/13
This item internally damaged seller not happy,this item did not work on arrival,I did not know how to claim inurance from you
29/10/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
*** marvelous
29/10/13
Driver collected the item in the evening , could have been a bit earlier.
29/10/13
Our Response: Tracking shows 22nd October 2013 @ 16:44 Collected. Not exactly evening!!
Very prompt service and value for money - honoured an order placed at 11pm for next day collection!
28/10/13
Brilliant news!!
great service great prices
28/10/13
no comment
28/10/13
It would make it easier if when collecting you could notify us of a time frame of maybe 2 hours, rather than have to wait all day for it ðŸ˜
28/10/13
Good
28/10/13
no comment
28/10/13
as all ways A++++++
28/10/13
no comment
28/10/13
no comment
28/10/13
Great all round, thanks!
28/10/13
Fantastic quick service UK to India, no hassle, good price. very satisfied customer!
28/10/13
It's great to see you are so pleased with our own International service :-)
depot drop off option was brilliant! and at a great price!
28/10/13
easy to arrange. collected and delivered as promised. would use again
28/10/13
Fantastic news, Thank you very much :-)
Excellent. Keep up the good work
28/10/13
We will always try our very best.
All good :)
28/10/13
amazing service! collected parcel from my workplace & delivered next day. very impressed that I was able to track the progress throughout
28/10/13
Great service
28/10/13
courier got wrong building, no phone call - why bother with phone number? had to be reshipped a day late.
28/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
no comment
28/10/13
Fantastic service as always!
28/10/13
no comment
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
excellent service reliable
28/10/13
Brilliant service very easy to use plus very reasonable prices
28/10/13
No comment left by this customer.
28/10/13
Collected promptly Tuesday morning delivered California USA on Friday
28/10/13
Fantastic news!!
No comment left by this customer.
28/10/13
I had an Horrendous Failure a couple of months ago, customer care was 110%. My conscience would forbid me using any other parcel carrier.
28/10/13
Thank you very much for coming back to us :-)
Very quick service, thank you very much
28/10/13
My customer has still not recieved the parcel that was posted 22/10/13 o0n 2-3 day by road?
28/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comments very satisfied
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
