We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,640 reviews.
The service has been excellent. The one thing that would have been better is a time or time slot for collection.
17/10/13
Timed service as we have restricted opening times, having said that the drivers are aware as we have never missed a collection yet.
17/10/13
Best place to get stuff shipped - really excellent service, quick, easy, reliable
17/10/13
great service, as usual, a star in comparison to Hermes
17/10/13
No comment left by this customer.
17/10/13
Very smooth service and great efficiency and ease of use. Thank you parcel monkey,
17/10/13
very satisfied. will use again.
17/10/13
website Easy and good to use. timed and/or tracked collections is the only possible improvement
17/10/13
Item still not received ...
17/10/13
If you could offer a same day pickup or have a cut-off time would be realy helpful
17/10/13
The parcel was collected OK but initially the driver thought he was just delivering the bag! It went OK in the end though.
17/10/13
No comment left by this customer.
17/10/13
Fantastic Service
17/10/13
No comment left by this customer.
17/10/13
courier polite, punctual and helpful
17/10/13
All happened as you stated and I anticpated so I cannot suggest any improvement
17/10/13
excellent service all round. thanks
17/10/13
Thanks, site very easy to navigate around to find the best deal that suited my needs.
17/10/13
no comment
17/10/13
excellent service
17/10/13
Monkey, you done well good.
16/10/13
no way of sending labels to a pickup if they have no email access so web site should point this out , and fact pickup courier has a lable
16/10/13
no comment
16/10/13
Good service. Parcel tracking somewhat confusing. Still showing label ready to print on Account logon.
16/10/13
no comment
16/10/13
very good service
16/10/13
no comment
16/10/13
no comment
16/10/13
no comment
16/10/13
Service was excellent and very professional. Collectors are very polite
16/10/13
over all i was fairly happy. but could of done with tracking number given to me. i had email saying booked in but not tracking number
16/10/13
DX failed to collect on the day. Took me over 30mins on phone to get through, they said they'd collect next day but have still NOT collected
16/10/13
Quick, efficient and recommended service!
16/10/13
no comment
16/10/13
no comment
16/10/13
No comment left by this customer.
16/10/13
Parcel picked up and delivered next day. Excellent prices.
16/10/13
Parcels still not arrived at destination. 5 working days after collection. This will cost me a lot as I have no bed linen at my house
16/10/13
Great service
16/10/13
very good service
16/10/13
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