We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,639 reviews.
very easy to use
09/10/13
No comment left by this customer.
09/10/13
Used them twice NEVER AGAIN VERY BAD SERVICE-pick up date,not turned up 2 days,Day 5 courier not turned up had to drive parcel to meet them
09/10/13
No comment left by this customer.
09/10/13
Excellent service - thank you
09/10/13
Easy to use site, reasonable prices, an all round excellent service
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
excellent service. thanks
09/10/13
No comment left by this customer.
09/10/13
very professional, very polite ,parcel delivered next day all you need and exspect.
09/10/13
Very smooth experience
09/10/13
No comment left by this customer.
09/10/13
Great service
09/10/13
good service, collected and delivered. perhaps try and reduce the number of emails customers receive during process
09/10/13
No comment left by this customer.
09/10/13
excellent service- thank you
09/10/13
No comment left by this customer.
09/10/13
Deleivery wasn't made in 24 hours instead customer had to go to depot on a Saturday to collect the items
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
Just to say that when we have a parcel to send, we use you :)
09/10/13
No comment left by this customer.
09/10/13
Parcel sent via 2-3 day delivery service on the 0ctober 2nd delivered late on October 8th.
09/10/13
Very good service and communication, thank you
09/10/13
Parcel arrived very quick from uk to usa. I was confused, because online track (parcelforce) said acceptance refused after they picked up
09/10/13
You came, you collected, you delivered - what more is there to say?
09/10/13
All positive. You did exactly what it says on the tin!
09/10/13
All prices in one place and easy to compare - recommended
09/10/13
In this case, no room for improvement - an excellent service thank you, with being fully informed via the online tracking service.
09/10/13
Fantastic news, Thank you very much :-)
Due to late pick up, we were charged a surcharge.......not happy
09/10/13
Our Response: I am sorry but you are incorrect.
No problems, prompt pick up, delivered on time, excellent service.
09/10/13
good
09/10/13
No comment left by this customer.
09/10/13
PERFECT SERVICE THANK YOU SO MUCH
09/10/13
And a big thank you for booking with us :-)
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
No comment left by this customer.
09/10/13
It was good. Almost arrive before me! I would like to find similar service from Spain to UK Thanks
09/10/13
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