We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,016 reviews.
as always excellent quick service
08/10/13
No comment left by this customer.
08/10/13
I have nothing to say about parcel monkey but praise they are on time and very reliable anthony
08/10/13
Very good service very prompt and much cheaper than the post office thanks
08/10/13
No comment left by this customer.
08/10/13
Excellent service easy to use web site will defo use again
08/10/13
No comment left by this customer.
08/10/13
Excellent service although it would be easier to know which half of the day the collection or delivery will be.
08/10/13
the best!!!
08/10/13
No comment left by this customer.
08/10/13
No comment left by this customer.
08/10/13
No comment left by this customer.
08/10/13
No comment left by this customer.
08/10/13
Everything was fine with arrangements and courier.
08/10/13
Fantastic service - delivered to exactly the right place, bang on time. Brilliant. Thank you.
08/10/13
Fantastic news, Thank you very much :-)
Booking was easy, sevice was efficient and delivery was very quick.
08/10/13
Hello. Please HELP I am having great difficulty in accessing your new website. Is the new website compatable with all systems.No problems be
08/10/13
No comment left by this customer.
08/10/13
No comment left by this customer.
08/10/13
The address details I put on the form on your website were not pulled through properly so no-one came for collection. I had to re-book by ph
08/10/13
Our Response: If you were given a label then the information was passed on and accepted by the courier concerned.
No comment left by this customer.
08/10/13
No comment left by this customer.
08/10/13
parcel sent no problems will use again excellent service
08/10/13
on this occasion all went clockwork including being able to add a delivery after 8 the same day
08/10/13
easy to use and efficient
08/10/13
Really good service picked up on the day estimated, good driver and arrived on time in Germany, would definitely reccommend this service
08/10/13
Fantastic news, Thank you very much :-)
Company didn't collect on the right day
08/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them.
No comment left by this customer.
08/10/13
Thankyou for you're stressfree & speedy delivery as guaranteed.
08/10/13
Our Response: So it should have been 5 stars then!! ;-)
Excellent service with great prices and reliability
08/10/13
No comment left by this customer.
08/10/13
nice and easy to do,,competitve price xx
08/10/13
Thank you very much xx
Just checked the shipment and they appear to have not even left the country yet, they should have arrived by now.
08/10/13
Our Response: If you have checked the tracking you will have seen there is a customs issue which is beyond our control. 7th October 2013 @ 15:20 Customs: Waiting for original invoices
Excellent service - no issues at all - will use again
08/10/13
Excellent service. Goods collected on time and delivered on time .
08/10/13
good service always freindly polite drivers.cant fault parcel monkey
08/10/13
Brilliant. Easy to use, saves driving to a post office. Was delivered before 12 to my daughter. Excellent service.
08/10/13
Fantastic news, Thank you very much :-)
I love the website redesign and the service from City Link was prompt and efficient as always.
08/10/13
Fantastic news, Thank you very much :-)
I needed to change the delivery date for my parcel going to Germany. I spoke to a really helpful person who the change
08/10/13
Brilliant news!!
Great service and value.
08/10/13
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