We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,791 reviews.
we like the monkey that appears on the screen. you should have him in different poses after each stage of booking the parcels lol.
28/10/13
Our Response: Not a bad idea that and thanks ;-)
prompt collecton and delivery...very pleased with your service as usual
28/10/13
Excellent service and i will 100% be using you again in the future!
28/10/13
The service was great. Good value, amazingly prompt and speedy arrival overseas. Will definitely use you again!
28/10/13
No comment left by this customer.
28/10/13
All good thanks
28/10/13
10/10 for ease of use and bringing well-known courier names to the end user that doesn't have big buying power. Super job!
28/10/13
Thank you very much :-)
Excellent service. Great prices, courier turned up on time. Seemless transaction, very impressed
28/10/13
Good service .D
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
professional from online booking to pick up and delivery. Great service
28/10/13
No comment left by this customer.
28/10/13
The collection service was good and the driver came in good time. Thanks and well done
28/10/13
No comment left by this customer.
28/10/13
First time usung parcel monkey. Was a little worried as it was for some items I was selling on ebay. But it was so easy to set up.
28/10/13
Thank you for making your first booking with us and please come back soon :-)
After going through the process of booking a parcel in, at the last moment when payment was to be made it aborted for no apparent reason and
28/10/13
I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
Parcel didn't arrive and was sent somewhere else.. couldn't contact PM and Courier kept ref to call PM..
28/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
28/10/13
used several times good pricing easy payment
28/10/13
No comment left by this customer.
28/10/13
Great service !
28/10/13
Dont really have anything more to say very happy with the service
28/10/13
Very efficient service. Collection went as expected and the tracking service is excellent.
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
City link late couple times ! Disappointed
28/10/13
the 42" lcd tv arrived with a smashed screen it was clearly marked fragile. the tv case fell to pieces. this parcel must of been thrown.
28/10/13
No comment left by this customer.
28/10/13
Just great
28/10/13
If it was possible to have a text message sent to say collection is am or pm that would be helpful
28/10/13
It was meant to be next day delivery but took 2 days
28/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Collected on time and delivered next day. Great!
28/10/13
first class, very accomadating
28/10/13
I'm still waiting for my packages to be collected. The poor driver has been sent twice with false instructions... Ridiculous
28/10/13
Our Response: You are trying to send "Trampolines" but are booking our courier bag service!!
No comment left by this customer.
28/10/13
