We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,460 reviews.
no comment
19/10/13
Fantastic service, highly recommend, would definitely use again. thanks
19/10/13
Thank you and it's great to see you will be recommending us.
Great service
19/10/13
Is it a joke? You haven`t delivered my parcel, you don`t even know where it is and you`re asking how you did...
19/10/13
It took 5 days to update the tracking status on your website, no informations about the parcel meantime.
19/10/13
Good communication and collected on time
18/10/13
no comment
18/10/13
Fantastic service - thanks!
18/10/13
And a big thank you to you too ;-)
no comment
18/10/13
no comment
18/10/13
no comment
18/10/13
have used before and Will in the future Stuart.
18/10/13
Cheers Stuart.
no comment
18/10/13
no comment
18/10/13
no comment
18/10/13
Excellent efficient service!
18/10/13
no comment
18/10/13
I paid for a next day delivery last Friday client received this afternoon disappointed
18/10/13
no comment
18/10/13
no comment
18/10/13
Too often you ask for feedback, less often please
18/10/13
u guys were the bomb a was shocked to see it was there the next day *****
18/10/13
No comment left by this customer.
18/10/13
No comment left by this customer.
18/10/13
Great delivery service. Quick, smooth, no problems. My number one delivery service from now on. Thanks
18/10/13
I opted to drop the parcel off at city link but when I did they said it should really be collected but they will take it
18/10/13
No comment left by this customer.
18/10/13
Very good
18/10/13
No comment left by this customer.
18/10/13
No comment left by this customer.
18/10/13
As always, easy booking, on time pickup and on time delivery. Very reliable. Best value for money.
18/10/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
18/10/13
Cheaper than going direct to a courier company
18/10/13
Our first time....excellent service at an affordable price...thank-you!
18/10/13
fantastic service - prompt delivery - easy tracking - just perfect
18/10/13
very good service thank you.
18/10/13
apparently the item arrived all broken and the buyer is sending it back for a full refund. i am not pleased!
18/10/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Very efficient service - parcel was received by the recipient next day.
18/10/13
No comment left by this customer.
18/10/13
The parcel still hasn't arrived. Post would have been quicker. I paid for a 3 - 5 day service.
18/10/13
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