We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,791 reviews.
took longer then been promised otherwise everything ok
24/10/13
The service was quick, cost effective and I'll definitely be using it again.
24/10/13
Fantastic news, Thank you very much :-)
very good service though somoetimes the collection is a bit late.
24/10/13
Ordered Courier, Pick up was on time. Courier delivered parcel on time. Doesn't get any better than that! Well Done Parcel Monkey.
24/10/13
great service
24/10/13
very pleased with the service
24/10/13
Good value, reliable service will use again.
24/10/13
no comment
24/10/13
no comment
24/10/13
My parcel was picked up on wed; and delivered the following Monday the price was good but delivery took a bit longer than i expected
24/10/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
had to wit in till very late afternoon, i think 4pm, for delivery. It really messed up my day, timed slots or drop off would be good.
24/10/13
As always - simple booking process and very efficient.
24/10/13
Great service again to Italy - thank you
24/10/13
And a big thank you for booking with us :-)
Perfect..no improvement needed.
24/10/13
excellent service like usual, fast delivery in time, price is the cheapest in the market, Thanks you
24/10/13
no comment
24/10/13
no comment
24/10/13
Great service
24/10/13
Easy web booking, courier on time. Very good service overall
23/10/13
Parcel both picked up and delivered on time. No damage or anything bad happening and one very happy customer. Thank you.
23/10/13
The courier aka Courier were ****, falsifying the reports on the tracking system, the courier couldn't even speak English...refund please
23/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
no comment
23/10/13
did'nt bring full package
23/10/13
Easy to set up and organise. QUick and pain free collection and delivery
23/10/13
Good selection of services offered, will certainly use again
23/10/13
no comment
23/10/13
no comment
23/10/13
no comment
23/10/13
No comment left by this customer.
23/10/13
No comment left by this customer.
23/10/13
reliable as always
23/10/13
Easy To Use Much Cheaper For Large Items Than Taking The Item To The Post Office. No Hassle 5*
23/10/13
No comment left by this customer.
23/10/13
I was very pleased with the fast service and will use again
23/10/13
So easy to use Parcel Monkey as well as being cheap to use.
23/10/13
Very happy with the prompt service received in collecting and dispaching the parcel. Thank you
23/10/13
No comment left by this customer.
23/10/13
Perfect, fast, easy & cheap thank you very much for a great service.
23/10/13
And a big thank you to you too ;-)
the package was supposed to be collected on the Thursday waited in ALL day but wasnt collected until the Friday
23/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
23/10/13
