We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,017 reviews.
Great - collection on time and items delivered next day in good condition
06/10/13
No comment left by this customer.
06/10/13
Reliable as always
06/10/13
Good price for Channel Island, much better than booking ParcelForce direct. Easy to book.
06/10/13
Thank you very much.
Brilliant Service!!
06/10/13
First class
06/10/13
very good sevice impressed on colection driver was helpfull bang on 5 stars
06/10/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
reliable and inexpensive service. I can recommend. thank you
06/10/13
Thank you and it's great to see you will be recommending us.
I was impressed with your service and would not hesitate to use it again.
06/10/13
Collection and delivery were fine this time, However your new website is slooooowww and clunky, 30 mins to book 2 consignments normally 10
06/10/13
Poor due to labels not available to print because of error no telephone support,address labels one missing, one with am incorrect address
06/10/13
You cannot improve on perfection! DX Freight were superb. Pickup/delivery exactly when requested. Great courier too, very pleasant chap!
06/10/13
Delivery was OK but your new order pages are not as easy to use as before and my password keeps getting rejected even after re-setting.
06/10/13
No comment left by this customer.
06/10/13
No comment left by this customer.
06/10/13
no comment
06/10/13
receive at the expected day
06/10/13
Nightfreight (or DX or whatever they are now called) are possibly the worst company i have ever dealt with.
06/10/13
no comment
06/10/13
as always , collected & delivered on the days planned .
06/10/13
Would be better if collection was offered on am or pm collection choice
06/10/13
no comment
06/10/13
no comment
06/10/13
no comment
06/10/13
no comment
06/10/13
You fully met my requirements and I am very happy with the service I received.
06/10/13
no comment
06/10/13
Perfect Service again!!
06/10/13
Great service with no problems, would use again
06/10/13
When selling on ebay, you need to know the cost to send a parcel to several common countries at the same time.
06/10/13
no comment
06/10/13
no comment
06/10/13
Stop quoting £7.99 to get people interested then go through with inputting information, for it then to be £32.99 V.Poor
06/10/13
no comment
06/10/13
As always a first class service. I don't bother looking elsewhere!
06/10/13
I requested pick up after 1pm but the driver arrived at 11am. Luckily there was someone in. If 1pm was not possible I should have been told.
06/10/13
Our Response: When you book it is made clear that you are booking an anytime collection window.
good pick up
06/10/13
First time I've used parcel monkey, you did exactly what was advertised and the cheapest courier I could find. Will use again for sure
05/10/13
Thank you for making your first booking with us and please come back soon :-)
I have experienced problems trying to pay by card (master card and visa) each time I use your service. I urge you to use Paypal.
05/10/13
Would have liked to have known what time the parcel was delivered.
05/10/13
Full tracking is available via the green globe icon next to the order in question when viewed from your account. It shows 01/10/13 18:05 These goods have been successfully delivered.
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