We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,017 reviews.
Cheap and reliable. Thanks
05/10/13
Nice smooth transaction, no problems.
05/10/13
amazing service, will always use parcel monkey!
05/10/13
Thank you very much :-)
Very efficient service and easy to arrange. Thank you.
05/10/13
no comment
05/10/13
I really appreciate your service. Good quality for cheaper price
05/10/13
Very smooth. However we would have appreciated a receipt from Nightfreight
05/10/13
no comment
05/10/13
no comment
05/10/13
Very good service every time
05/10/13
no comment
05/10/13
package suppose to arrive in 2-3 days. it was on delivery after 4 days and not delivered for wrong address even i provided the phone n.
05/10/13
Our Response: I am sorry to read there was a problem with delivery in Italy.
I asked that the parcel be marked FRAGILE - wasn't & the contents were broken!!
05/10/13
Our Response: You could have marked the item fragile before it left you. I am sorry to read your item was damaged in transit though and if you contact our support team they will help you file a claim.
no comment
05/10/13
no comment
05/10/13
straightorward simple service.
05/10/13
no comment
05/10/13
Excellent service. Will definitely use you again. Thanks.
05/10/13
And a big thank you for booking with us :-)
AAA+ Service and will definitely use again if and when the need arises.
05/10/13
I am extremely happy with your service which I have used a few times for my art work. It's an excellent & efficient service at great price!
05/10/13
Thank you very much :-)
no comment
05/10/13
no comment
05/10/13
most of the time you collect and deliver promptly,now and then you fail to pick up on the day,but overall i find you not so bad
05/10/13
no comment
05/10/13
Very good
05/10/13
no comment
05/10/13
no comment
05/10/13
Exactly as promised. Very satisfied
04/10/13
no comment
04/10/13
no comment
04/10/13
I left instructions as to where the parcel was to be picked up from but Parcel Monkey didn't pass this info on!!
04/10/13
Our Response: We did pass the info on but I am sorry to read the courier never acted on it.
no comment
04/10/13
Simply awesome.
04/10/13
Thank you very much :-)
no comment
04/10/13
no comment
04/10/13
Great prices and a great service - definitely well worth using
04/10/13
Great service, as per usual
04/10/13
Excellent and very easy
04/10/13
no comment
04/10/13
Excellent service from pick-up to delivery! Thank you!
04/10/13
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