We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,640 reviews.
pickup ok delivery late tracking said 2 delivered only 1 sent helpline on Courier dosent work needs updating
18/10/13
easy transaction no complaints !
18/10/13
excellent
18/10/13
Great service as usual.
18/10/13
good services
18/10/13
Good service
18/10/13
pick up on time and fast delivery - thank you
18/10/13
No comment left by this customer.
18/10/13
Great Service, cheaper than going direct. Thanks
18/10/13
my parcel is still in my front porch awaiting delivery
18/10/13
Our Response: According to the tracking it was "Signed for by 'branscombe' at 14:08 on Monday 14th October."
No comment left by this customer.
18/10/13
tracking info could be in plain English and not courier jargon.
18/10/13
no comment
18/10/13
best price .very polite driver from citilink arrived promptly.
18/10/13
nothing to add at this time
18/10/13
as always first class service
17/10/13
no comment
17/10/13
with parcel monkey there is no hassell no worries and very good communication why change perfection
17/10/13
no comment
17/10/13
Straightforward booking. Efficient service.
17/10/13
brilliant collection and delivery as arranged by parcel monkey...keep it up parcelmonkey!
17/10/13
Prompt pick-up, timely delivery and good value for money - thanks, will use you again next week.
17/10/13
no comment
17/10/13
Excellent service. Thank you!
17/10/13
No comment left by this customer.
17/10/13
Sent me to a Royal Mail depot that had closed (leyland). Ended up missing my child's swimming lesson trying to find the correct one!!!!!!
17/10/13
My bank thought the ParcelMonkey payment was a fraud, was a hassle to pay. Otherwise service was great.
17/10/13
i would like an email to comfirm final payment for transaction, otherwise good service all round
17/10/13
No comment left by this customer.
17/10/13
No comment left by this customer.
17/10/13
Easy system to use, service as described and expected
17/10/13
Really good service, great price too. Best way to ship larger items. Thanks.
17/10/13
Amazing as always :o) Thank you
17/10/13
No comment left by this customer.
17/10/13
No comment left by this customer.
17/10/13
Excellent service.
17/10/13
No comment left by this customer.
17/10/13
fine
17/10/13
Great service, easy to book and good price!
17/10/13
Excellent service, however having a text to say on way would be handy as I had to pop out for 20 mins, that's when they came lol
17/10/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
