We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,791 reviews.
Excellent service and it costed £110 cheaper compared to the post office.
30/10/13
no comment
30/10/13
efficient and effective as always thanks
30/10/13
Our Response: So it should have been 5 stars then!! ;-)
no comment
30/10/13
no comment
30/10/13
parcel is missing and still not able to locate it disgraceful not parcel monkeys fault
30/10/13
A++++ service all round will only use parcelmonkey
30/10/13
Brilliant news!!
very easy and great price would recommend to all
30/10/13
Thank you and it's great to see you will be recommending us.
great, driver friendly and helpful. collected on time. Many thanks
30/10/13
no comment
30/10/13
no comment
30/10/13
no comment
30/10/13
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
Economical and ever so quick - much appreciated by my friend down under.
30/10/13
It's great to see you are so pleased with our own International service :-)
Excellent, efficient, great value service. Thank you.
30/10/13
Parcels were collected and delivered in time frame. always a great service from parcelmonkey
30/10/13
Thank you very much :-)
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
good service at good price
30/10/13
no courier turned up and you didnt let us know.
30/10/13
Our Response: You booked a City Link same day service which was carried out according to them.
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
Your service would be greatly improved if you could be more specific with collection and delivery times. 8 - 12 or 12 - 6 would be better.
30/10/13
Our Response: We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Very simple and straight forward, and the price was very reasonable too.
30/10/13
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
When we wanted it there tomorrow you stepped up to the plate. Thank you.
30/10/13
And a big thank you for booking with us :-)
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
Very good!
30/10/13
No comment left by this customer.
30/10/13
All good!
30/10/13
pick up and delivery all on time very smooth no problems thankyou
30/10/13
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
Love the site & service. Well done !
30/10/13
Thank you very much :-)
Easy to follow instructions and good price.
30/10/13
No comment left by this customer.
30/10/13
