We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,014 reviews.
Lack of easy contact details on confirmation email for yourselves or delivery company-no way of booing delivery date only collection date
12/10/13
no comment
12/10/13
i think your brilliant and tell everyone to use you!
12/10/13
Thank you and it's great to see you will be recommending us.
ontime and safe
12/10/13
Good job will be using you again.
12/10/13
Great service , thank you
12/10/13
Our Response: So it should have been 5 stars then!! ;-)
Quick and simple...can't fault the service at all
12/10/13
Reasonable price (can always be improved) and excellent communications
12/10/13
will use you again
12/10/13
Wow! Royal Mail, weep! Great service and cheap. Very happy, have recommended many friends and family.
12/10/13
Thank you and it's great to see you have been recommending us.
no comment
12/10/13
very efficient service. Thank you
12/10/13
no comment
12/10/13
no comment
12/10/13
no comment
12/10/13
very good service. thank you
12/10/13
no comment
12/10/13
Keep up the good work! Very easy to organise a parcel and a great range of choices
12/10/13
We will always try our very best.
Fast delivery no problems
12/10/13
no comment
12/10/13
no comment
12/10/13
perfect service! many thanks guys!!
12/10/13
Great fast hassle free service
12/10/13
no comment
12/10/13
No comment left by this customer.
12/10/13
very best service
12/10/13
No comment left by this customer.
12/10/13
Excellent service once again
12/10/13
excellent
12/10/13
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12/10/13
No comment left by this customer.
12/10/13
no comment
12/10/13
I WOULD LIKE TO BE INFORMED OF PICKUP TIME
12/10/13
I am always so comfortable sending parcels using Parcel Monkey, delivery is on time good treated with care, so I never have to worry
12/10/13
Fantastic news, Thank you very much :-)
FANTASTIC :)A+++++++++++
12/10/13
Excellent service. Prompt collection by City Link on specified day.Credit for returned item already made by The Rug Retailer.
12/10/13
All worked fine but it would be better to have a time slot for pick up. NB the parcel is yet to get there!
12/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
More room on ticket for instructions
12/10/13
no comment
12/10/13
no comment
12/10/13
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