We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,012 reviews.
excellent service,very prompt on collection and delivery was second to none,will definately use again without a doubt many thanks
22/10/13
Fantastic news, Thank you very much :-)
Collected when they said they would and delivered on time, thats good enough for me :)
22/10/13
No comment left by this customer.
22/10/13
No comment left by this customer.
22/10/13
Would be better if I could choose an estimated collection time slot as I have to go out at times and smaller printable labels.
22/10/13
The item was collected on the appointed day without problem.
22/10/13
Good. AM or PM collection window would mean not sitting in all day waiting.
22/10/13
Of time and in one piece...what more do I need?
22/10/13
No comment left by this customer.
22/10/13
Excellent Service
22/10/13
We were delighted - knew when they were coming and everything went smoothly.
22/10/13
I missed collection and it was re-scheduled without any issues. excellent service
22/10/13
Ordered a delivery for tuesday last week didnt get collected until fridayand still not with customer now.****
22/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
A very good service. Everything went smoothly, I have used your services before and will again. Many thanks
22/10/13
Thank you very much :-)
Excellent service from Damian Abbott at City Link. Professional and friendly as always.
22/10/13
As usual an excellent service and very reliable
22/10/13
fast,cheap,excelent
22/10/13
Very quick and easy service.
22/10/13
It would be nice to have an approx time for delivery/collection like many other couriers have
22/10/13
Good job well done as usual
22/10/13
No comment left by this customer.
22/10/13
excellent service
22/10/13
no comment
22/10/13
Shipping label never sent so had to take to post office . Sent a message to yourselves but not had a reply.
22/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
I particularly liked the prompt delivery and politeness of driver who picked up! Driver who dropped of was rude! Thanks
22/10/13
no comment
22/10/13
very good service, have used several times
22/10/13
Well pleased, Thank you
21/10/13
no comment
21/10/13
it was completely awesome
21/10/13
Great price, picked up and delivered with no hassle.
21/10/13
Excellent Delivery,customer satisfied.
21/10/13
Brilliant!!
Fab
21/10/13
Service reliable and delivered within time scale
21/10/13
no comment
21/10/13
The driver didn't pick up from requested pick up point so ended up going a day later than booked for
21/10/13
Very fast secure service will definitely use again
21/10/13
Fantastic news, Thank you very much :-)
no comment
21/10/13
really impressed and the guy at the warehouse in Hailsham was so helpful too --Thank you I will use again
21/10/13
Brilliant news!!
A great service, user friendly and affordable. very happy indeed!
21/10/13
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