We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,793 reviews.
no comment
10/11/13
Went smoothly. It would be nice if there were a budget service offering.
10/11/13
no comment
10/11/13
no comment
10/11/13
Don't leave parcels in people's gardens, not leave a calling card and let the delivery driver sign for it
10/11/13
Our Response: This is not acceptable to us and please accept our apologies on behalf of the courier concerned. Rest assured we will be speaking with them about this.
no comment
10/11/13
no comment
10/11/13
no comment
10/11/13
Parcel collected late Monday evening, delivered to Slovakia in good condition on Thursday. Excellent service, will use again.
10/11/13
Fantastic news, Thank you very much :-)
The parcel was collected last Tuesday 5th November and still has not been delivered. I am unable to track the parcel.
10/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Once again Courier didnt pickup the parcel. Although this time after calling them directly it was eventually collected late evening
10/11/13
very good
10/11/13
A***** service
10/11/13
Great service!
10/11/13
customer received on time, easy to use system, will use again for our business
10/11/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
10/11/13
No comment left by this customer.
10/11/13
Always great service, never had a problem
10/11/13
used city link through you ,but could get them cheaper through P4D
10/11/13
Our Response: I think you will find you have got that wrong ;-)
Very easy and well organised website and service
10/11/13
Thank you very much.
Excellent service
10/11/13
Perfect service. Thank you.
10/11/13
Driver were smoking and my item smells terrible now ! All the rest - very good.
10/11/13
The service was competitive. On the day a different company picked the parcel up which was a bit disconcerning.
10/11/13
You have to give the item to the courier you book with us as we never change this.
Great service at a really good price
10/11/13
VERYYYYYY GOODDDDDDDDD
10/11/13
No comment left by this customer.
10/11/13
No comment left by this customer.
10/11/13
Excellent service from start to finish! Many Thanks.
10/11/13
Really easy. Came when they said they would. Delivered on time. Very cheap!
10/11/13
Very nice service, quick, covienient and simple and most of all delivered on time.
10/11/13
no need to improve...everything was good
10/11/13
lkjlkjlkjlkjlkjlkjlkj
10/11/13
A1
10/11/13
No comment left by this customer.
10/11/13
pleasant experience. thanks
10/11/13
Simple and easy
10/11/13
Courier tracking not set up to work with parcels that you drop at depot. They then lost my parcel :-(
10/11/13
Our Response: It is and it shows Signed for by 'M LOUGHLING' at 08:30 on Tuesday 5th November.
Very competitive price - good service - will use again
10/11/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
10/11/13
