We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,012 reviews.
Parcel both picked up and delivered on time. No damage or anything bad happening and one very happy customer. Thank you.
23/10/13
The courier aka Courier were ****, falsifying the reports on the tracking system, the courier couldn't even speak English...refund please
23/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
no comment
23/10/13
did'nt bring full package
23/10/13
Easy to set up and organise. QUick and pain free collection and delivery
23/10/13
Good selection of services offered, will certainly use again
23/10/13
no comment
23/10/13
no comment
23/10/13
no comment
23/10/13
No comment left by this customer.
23/10/13
No comment left by this customer.
23/10/13
reliable as always
23/10/13
Easy To Use Much Cheaper For Large Items Than Taking The Item To The Post Office. No Hassle 5*
23/10/13
No comment left by this customer.
23/10/13
I was very pleased with the fast service and will use again
23/10/13
So easy to use Parcel Monkey as well as being cheap to use.
23/10/13
Very happy with the prompt service received in collecting and dispaching the parcel. Thank you
23/10/13
No comment left by this customer.
23/10/13
Perfect, fast, easy & cheap thank you very much for a great service.
23/10/13
And a big thank you to you too ;-)
the package was supposed to be collected on the Thursday waited in ALL day but wasnt collected until the Friday
23/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
23/10/13
No comment left by this customer.
23/10/13
No comment left by this customer.
23/10/13
Fantastic as always :o) Thank you
23/10/13
Poor parcel never arrived on time was suppose to be next day delivery
23/10/13
couldnt fau
23/10/13
Should give an estimated time of collection :(
23/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
23/10/13
Keep up te good work, we will certainly use your services for the foreseeable future
23/10/13
No comment left by this customer.
23/10/13
Picked up and delivered on time. Great service.
23/10/13
No comment left by this customer.
23/10/13
collection and delivery were done fast and efficiently thank you
23/10/13
No comment left by this customer.
23/10/13
on time excellent service
23/10/13
Your service was great I can't think of anything ton improve it. Many thanks
23/10/13
No comment left by this customer.
23/10/13
Fast and easy to use and very good prices. Great service every time. Thanks
23/10/13
No comment left by this customer.
23/10/13
online site easy-to-use, competitively priced and excellent communication
23/10/13
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