We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,793 reviews.
arrived intact within 3 days!
11/11/13
the best service from top courier highly recommended 5 star +++ thanks again
11/11/13
Thank you and it's great to see you will be recommending us.
The website proved very competitive and the option to drop off the parcel at the depot was a bonus. A great service also from Citylink.
11/11/13
Brilliant news!!
No comment left by this customer.
11/11/13
delivered on time but tracking service is so slow that its almost useless
11/11/13
Our Response: DX are working on their tracking so we hope to bring you improvements in this area just as soon as possible.
Great service
11/11/13
Exceptional outstanding service parcel was delivered to Portugal within 2 days, would recommend and use again.
11/11/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
No comment left by this customer.
11/11/13
Easy to book in, easy collection, what more could you ask for?
11/11/13
Excellent service all round - 5 stars from me! Thanks.
11/11/13
No comment left by this customer.
11/11/13
everything went like clockwork from start to finish
11/11/13
my wedding dress arrived quickly and safely thanks
11/11/13
That's great to hear and from all at ParcelMonkey we hope you have a lovely wedding day :-)
I am very pleased, no hassle, collected in time, did not bother with small difference in sizes of box no extra charges.They do what they say
11/11/13
No comment left by this customer.
11/11/13
Parcel was delivered on time and recipient happy with item delivered.
11/11/13
No comment left by this customer.
11/11/13
Great service!
11/11/13
No comment left by this customer.
11/11/13
very happy with price and service will use again
11/11/13
Excellent service and by the courier
11/11/13
all good.. many thanks
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
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11/11/13
No comment left by this customer.
11/11/13
100% satisfied with the service Thankyou
11/11/13
And a big thank you back for booking with us :-)
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
couldn't track parcel when i Urgently needed to confirm delivery
11/11/13
Our Response: Sorry but there is no tracking provided on a City Link same day booking.
Good service, good price
11/11/13
spot on
11/11/13
Thank you very much.
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
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11/11/13
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11/11/13
No comment left by this customer.
11/11/13
Collected on day listed but a 12 hour waiting-in slot from 8am to 8pm is a bit tricky when you work
11/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid. Why not take your item to work and have it collected from there?
No comment left by this customer.
11/11/13
