We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,461 reviews.
Everything went to plan. Brilliant & inexpensive way to collect eBay items. I will use your service again & recommend
04/11/13
Thank you and it's great to see you will be recommending us.
Very good
04/11/13
I was very satisfied with your service. The Parcelforce driver came to collect the package the next morning as stated and was very helpful.
04/11/13
Fantastic news, Thank you very much :-)
no comment
04/11/13
information provided was excellent and delivered exactly on time. You have a satisfied customer as do I.
04/11/13
no comment
04/11/13
Excellent service
04/11/13
Would have been better if you could provide an approx time for collection,or even just state am or pm. Otherwise no problems using this
04/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
very good service with city link
04/11/13
easy to do and delivered a day earlier than expected... excellent!
04/11/13
Great service - my parcel was collected and delivered when stated!! - will use again!!
04/11/13
Never any problems, first class service 5*****
04/11/13
No comment left by this customer.
04/11/13
No comment left by this customer.
04/11/13
Excellent service, arrived swiftly.
04/11/13
I can not track the order line at all and I dont know if it has been recieved yet or not.
04/11/13
Our Response: Full tracking is available via the green globe icon next to the order in question when viewed from your account.
Nice pickup chap and item arrived at customer very quickly I will use your service again
04/11/13
quick reliable service and half the price I was quoted at my local Post Office
04/11/13
Brilliant news!!
No comment left by this customer.
04/11/13
very good service
04/11/13
No comment left by this customer.
04/11/13
Excellent service as always - a reliable pick-up, and a friendly driver!
04/11/13
No comment left by this customer.
04/11/13
Excellent very great service. Highly recommend Parcel Monkey.
04/11/13
Thank you and it's great to see you will be recommending us.
I like Parcel Monkey service. Drivers are always helpful. And customer service is great - always happy to help. :) 5 stars!
04/11/13
Thank you very much :-)
Excellent service as usual!
04/11/13
The service was excellent and I passed on information to the Photographic Alliance of GB to use in the future
04/11/13
Good job done once again.Thank you.
04/11/13
No comment left by this customer.
04/11/13
great, thanks!
04/11/13
The parcel was not colected on time and when i called about it, i was told the driver still had 70!!! deliveries to go!
04/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
04/11/13
Nothing to improve on, a very easy quick painless process... Perfect.
04/11/13
Still waiting for a reply ref my complaint.not impressed at all.
04/11/13
No comment left by this customer.
04/11/13
all fine, many thanks. Maybe a Tracking facility?
04/11/13
No comment left by this customer.
04/11/13
No comment left by this customer.
04/11/13
No comment left by this customer.
04/11/13
Parcel delivered fast! BUT your website extemely slow & a little confusing filling boxes in for price, weight etc =/
04/11/13
