We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,793 reviews.
service from courier is terrible. as of 12 noon today they had still not collected my package
08/11/13
no comment
08/11/13
Your driver dropped the item over my buyers gate,as he was out, knowing it was a cd/dvd player..Hope it still works.and why ask for tel no,s
08/11/13
I ordered next day delivery - 2 days later no parcels and the courier company tracking has not moved
08/11/13
On time. Great service from the driver. Great customer service.
08/11/13
Great Service, fully tractable, will use service again.
08/11/13
no comment
08/11/13
A day late. Not great!
08/11/13
Nice and straightforward to use. Keep up the good work!
08/11/13
We will always try our very best.
good value and very good service thanks
08/11/13
no comment
08/11/13
Collected and delivered on time as usual at a competitive price
08/11/13
your service is A1; my only suggestion would be AM or PM collection slots ...more convenient. This is not a critisism
08/11/13
no comment
08/11/13
Very happy to use parcel monkey, especially for very heavy items(eg gearboxes), only problem is no tracking info
08/11/13
only used your services once, very happy so far will use you again
08/11/13
Thank you for making your first booking with us and please come back soon :-)
Brilliant, thanks
08/11/13
Very happy with the service but City Link collected at 18.20 - a warning would have been a good idea as to a late pick up
08/11/13
Yes I agree that is a bit too late and please accept our apologies for that on behalf of City Link.
Read the reviews about parcel monkey online and they were all negative, my service was amazing however! Fast and quick!
08/11/13
We always ask customers to read these reviews as they are 100% genuine. Thank you very much for your first booking with us :-)
no comment
08/11/13
no comment
08/11/13
no comment
08/11/13
first rate in every way and eaisy to use.will be my first port of call from now on.
08/11/13
Fantastic news, Thank you very much :-)
well cool/peace jim
08/11/13
Chill Jim ;-)
no comment
08/11/13
I would appreciate being told whether the courier is coming am or pm. The label you required to stick on was difficult to print.
08/11/13
Easy process really pleased all round
08/11/13
no comment
08/11/13
Parcel arrived in Portugal, apparently in good condition, thank you. Won't be able to check it till 2nd Dec, though
08/11/13
No comment left by this customer.
08/11/13
Excellent Monkey!
08/11/13
fast efficient and good price
08/11/13
No comment left by this customer.
08/11/13
No comment left by this customer.
08/11/13
No comment left by this customer.
08/11/13
seem to take a long time initially to register but after that it was good
08/11/13
No comment left by this customer.
08/11/13
No comment left by this customer.
08/11/13
Excellent service.
08/11/13
Easy service and quick delivery
08/11/13
