We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,462 reviews.
Thank you a very good service.
11/11/13
No comment left by this customer.
11/11/13
Great service but would be great to get a text saying when roughly to expect the collection.
11/11/13
Straightforward procedure. Collected as planned and received promptly and securely. Good job.
11/11/13
Excellent service and quick processing would certainly use again!!
11/11/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
none
11/11/13
I paid for next day and it turned up 2 days later .. Droped me right in the **** !! Thanks guys keep up the good work !
11/11/13
No comment left by this customer.
11/11/13
good job
11/11/13
Thank you very much.
No comment left by this customer.
11/11/13
Still not collected.
11/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
11/11/13
Very easy site to use
11/11/13
my item arrived totally broken PLEASE CONTACT ME ASAP ON 01709 326058 XXTYVVM XX
11/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
perfect. I don't select the parcel monkey option as you sent 2 different firms for my 2 parcels. inconvenient
11/11/13
Service was good, still think that for a parcel that costs 12.90Euros the other direction it was far too expensive.
11/11/13
No comment left by this customer.
11/11/13
Very Fast International Delivery - Customer was very pleased
11/11/13
Fantastic news, Thank you very much :-)
excellent service highly recommend
11/11/13
Thank you and it's great to see you will be recommending us.
I selected 'Next day delivery' but it took 6 days to be delivered because driver could not find location.
11/11/13
Our Response: 05/11/13 17:16 The driver was not able to deliver these goods as the address details are incorrect/incomplete.
Perhaps issue an email to indicate delivery has been made would be useful otherwise great thank you.
11/11/13
No comment left by this customer.
11/11/13
simple, easy, ontime collection
11/11/13
Excellent service. Thanks
11/11/13
Excellent service -best I've used - and cheapest
11/11/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
11/11/13
Excellent service and great price. My only criticism is that pickups have all been late afternoon which means waiting in all day.
11/11/13
Great Service!
11/11/13
Stunning service, a big parcel delivered exactly as planned. Thank you. Great value
11/11/13
It's great to see you are so pleased with our DX Freight service :-)
you are very good will need your services again today :)
11/11/13
Brilliant news!!
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
Very happy with service, thanks
11/11/13
Good service
11/11/13
fantastic as always
11/11/13
no comment
11/11/13
