We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,012 reviews.
service terrible, was waiting for collection a week and finally i delivered my item to your depot
17/10/13
It supposed to get there that parcel Tuesday, it was delivered only today (Thursday)!
17/10/13
No comment left by this customer.
17/10/13
Quick collection and delivery polite courier
17/10/13
Yes Parcel and EMS did a good job delivering my parcel to Southern China.
17/10/13
It would be helpful to see what the collection requirements are prior to booking - eg is time slot available rather than all day!
17/10/13
Yeah prompt collection haven't had any complaints from the recipients has yet and reasonable priced so yeah very good
17/10/13
all good
17/10/13
Great service, quick, easy, cheaper than others, account based, feels secure, Preferred courier from here on in.
17/10/13
no immediate recommendations well done.
17/10/13
Thank you
17/10/13
No comment left by this customer.
17/10/13
The service has been excellent. The one thing that would have been better is a time or time slot for collection.
17/10/13
Timed service as we have restricted opening times, having said that the drivers are aware as we have never missed a collection yet.
17/10/13
Best place to get stuff shipped - really excellent service, quick, easy, reliable
17/10/13
great service, as usual, a star in comparison to Hermes
17/10/13
No comment left by this customer.
17/10/13
Very smooth service and great efficiency and ease of use. Thank you parcel monkey,
17/10/13
very satisfied. will use again.
17/10/13
website Easy and good to use. timed and/or tracked collections is the only possible improvement
17/10/13
Item still not received ...
17/10/13
If you could offer a same day pickup or have a cut-off time would be realy helpful
17/10/13
The parcel was collected OK but initially the driver thought he was just delivering the bag! It went OK in the end though.
17/10/13
No comment left by this customer.
17/10/13
Fantastic Service
17/10/13
No comment left by this customer.
17/10/13
courier polite, punctual and helpful
17/10/13
All happened as you stated and I anticpated so I cannot suggest any improvement
17/10/13
excellent service all round. thanks
17/10/13
Thanks, site very easy to navigate around to find the best deal that suited my needs.
17/10/13
no comment
17/10/13
excellent service
17/10/13
Monkey, you done well good.
16/10/13
no way of sending labels to a pickup if they have no email access so web site should point this out , and fact pickup courier has a lable
16/10/13
no comment
16/10/13
Good service. Parcel tracking somewhat confusing. Still showing label ready to print on Account logon.
16/10/13
no comment
16/10/13
very good service
16/10/13
no comment
16/10/13
no comment
16/10/13
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