We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,792 reviews.
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
The choice of carriers was good, with various options. Pricing was competitive, with nothing hidden.
05/11/13
No comment left by this customer.
05/11/13
Very satisfied with the service. Thank you
05/11/13
And a big thank you for booking with us :-)
Whilst it isn't a problem if all goes well, I would appreciate ringing you direct if it goes wrong. You are the first contact.
05/11/13
Does what it says on the tin!
05/11/13
Excellent service! Very cheap and easy to use. Very friendly and helpful delivery man too! Will definitely use parcel monkey again.
05/11/13
Fantastic news, Thank you very much :-)
NO fuss, no ****, just quick delivery, on time pick up, and drivers that go the extra mile (City Link)
05/11/13
Great service, fast reliable and cheap, best
05/11/13
pretty decent, would like a pick up time so i dont have to stay in all day though!
05/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Top Marks !!!
05/11/13
Easy to use - pick up and drop off on time. Great service
05/11/13
1/3 of items did not arrive, left on a pallet arrived as(1 Box)driver thought he had 3 boxes but couldn't find other two sent email no reply
05/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
All good
05/11/13
No comment left by this customer.
05/11/13
One parcel was dropped and dented the wood! I will be complaining and asking for a refund
05/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
it was fast and very easy. Great service. Thx a lot
05/11/13
Fast, effective and much cheaper than Royal Mail
05/11/13
We couldn't agree with you more ;-)
great service
05/11/13
No comment left by this customer.
05/11/13
Everything was fine on this occasion
05/11/13
excellent service will be using again
05/11/13
excellent value, effiecient service, v easy to book too! thank you pm
05/11/13
And a big thank you to you too ;-)
No hassle, parcel collected and delivered from UK to Germany as described
05/11/13
excellent service, arrived on time and collected as detailed
05/11/13
another good collection and delivery thank you
05/11/13
Very good service, thanks
05/11/13
No comment left by this customer.
05/11/13
collected on time, delivered in time
05/11/13
The carrier didn't another courier
05/11/13
No comment left by this customer.
05/11/13
have used you for last three years and would recommend you makes life easy at xmas sending xmas presents for family so easy fast delivery th
05/11/13
Thank you for your long term business and it's great to see you will be recommending us.
one of the three packages was fairly damaged with mina
05/11/13
No comment left by this customer.
05/11/13
