We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,461 reviews.
Excellent service. Always on time...Well done to City Link too...
03/11/13
always top website
03/11/13
Easy to use site, collected ok would have liked to know when-premium rate call to citylink
03/11/13
TRACKED AND DELIVERED WELL
03/11/13
i am very dissapointed to find out that your courier left the parcel at the wrong address and signed for it his or her self,
03/11/13
Our Response: That is not acceptable and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak to them about this.
No comment left by this customer.
03/11/13
Excellent service as always recomended
03/11/13
will definitely use parcel monkey again. Excellent service. Good prices
03/11/13
everything worked out fine. just wish was option for time of collection available
03/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
03/11/13
Excellent service, as usual delivered from Grimsby to Singapore in 3 days, you can't get better than that, thank you for great service
03/11/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
03/11/13
great service ,quick delivery
03/11/13
My trusted delivery method, excellent
03/11/13
No comment left by this customer.
03/11/13
great price, great service - could not have been easier to do. Courier picked up the next day
03/11/13
Picked up on the correct day allthough very late.
03/11/13
There is nothing I can say that would improve your service, I am 100% satisfied.
03/11/13
Fantastic news, Thank you very much :-)
Have been using Parcel Monkey now for several months everything 100%
03/11/13
No comment left by this customer.
03/11/13
No comment left by this customer.
03/11/13
another successful collection and delivery.
03/11/13
No comment left by this customer.
03/11/13
No comment left by this customer.
03/11/13
Excellent service from start to finish, highly reccommended.
03/11/13
Thank you and it's great to see you will be recommending us.
super duper!
03/11/13
wasn't able to track as number supplied 'wasn't recognised', then got an extra bill based on volumetric weight not actual weight. very disap
03/11/13
Our Response: If you click the tracking it shows 4th November 2013 @ 13:37 Delivered & Signed For.
very good . cheers . any discount on next item I send would be great . kieran baybutt
03/11/13
Great service, I cannot fault it - will use you again.
03/11/13
Brilliant service. Was at my work to collect the parcel at 9am which was brill.
03/11/13
No comment left by this customer.
03/11/13
Straight forward
03/11/13
No comment left by this customer.
03/11/13
No comment left by this customer.
03/11/13
Very good was 24 hrs late but no prob. As I didn't need it
03/11/13
great service couldn't fault anything about it this time
03/11/13
excellent service, great value for money, highly recommended. ....thanks
03/11/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
03/11/13
Thank you for making this easy and cost affective
03/11/13
And a big thank you for booking with us :-)
No comment left by this customer.
03/11/13
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