We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,793 reviews.
no comment
12/11/13
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12/11/13
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12/11/13
Easy to find a good priced courier on your website.UK Courier very efficient but everything slowed down in France and tracking was poor
11/11/13
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11/11/13
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11/11/13
Good service thanks
11/11/13
Thank you very much.
good to deal with
11/11/13
Very quick and efficient service, delivered really quickly, thank you! Will use again!
11/11/13
Brilliant news!!
no comment
11/11/13
no comment
11/11/13
Very good
11/11/13
I have always been pleased with parcel Monkey.
11/11/13
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11/11/13
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11/11/13
first time using any courier - no problems at all. came to you as Hermes had size restrictions.
11/11/13
Thank you for making your first booking with us and please come back soon :-)
Quick and reliable service. Would like confirmation when parcel has been delivered though! Thanks!
11/11/13
Perfect.
11/11/13
Great service all round!
11/11/13
no comment
11/11/13
really happy with your service. thank you
11/11/13
Very pleased with the service. However, have been waiting for 4 hours to collect the parcel, coulda do better with a time slot
11/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
As usual Parcel monkey delivered the next day, superb service!
11/11/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
11/11/13
You guys were great, my go to courier service from now on. Will definitely be recommending to friends.
11/11/13
Thank you and it's great to see you will be recommending us.
Very very pleased, cheapest and delivered no problems. Only thing I would have liked a better idea (2 hour window) of collection :)
11/11/13
Can not fault your service in any way very pleased and a good price too have reccommended you to others
11/11/13
Thank you and it's great to see you have been recommending us.
Brilliant - can't fault you!
11/11/13
Excellent. Keep up the good work.
11/11/13
We will always try our very best.
Excellent service. Arrived promptly. Easy to use service.
11/11/13
Collection and delivery on time. Customer informs me the contents of the package were broken....???
11/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Great service!!
11/11/13
No comment left by this customer.
11/11/13
failed to collect
11/11/13
Our Response: Your item was collected and also delivered on 08.11.13 at 09:25 and signed for by "Sitar"
no issues first time user will use again
11/11/13
Thank you for making your first booking with us and please come back soon :-)
Fast, courteous and efficient. Thanks - Recommended !
11/11/13
