We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,641 reviews.
No comment left by this customer.
03/11/13
another successful collection and delivery.
03/11/13
No comment left by this customer.
03/11/13
No comment left by this customer.
03/11/13
Excellent service from start to finish, highly reccommended.
03/11/13
Thank you and it's great to see you will be recommending us.
super duper!
03/11/13
wasn't able to track as number supplied 'wasn't recognised', then got an extra bill based on volumetric weight not actual weight. very disap
03/11/13
Our Response: If you click the tracking it shows 4th November 2013 @ 13:37 Delivered & Signed For.
very good . cheers . any discount on next item I send would be great . kieran baybutt
03/11/13
Great service, I cannot fault it - will use you again.
03/11/13
Brilliant service. Was at my work to collect the parcel at 9am which was brill.
03/11/13
No comment left by this customer.
03/11/13
Straight forward
03/11/13
No comment left by this customer.
03/11/13
No comment left by this customer.
03/11/13
Very good was 24 hrs late but no prob. As I didn't need it
03/11/13
great service couldn't fault anything about it this time
03/11/13
excellent service, great value for money, highly recommended. ....thanks
03/11/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
03/11/13
Thank you for making this easy and cost affective
03/11/13
And a big thank you for booking with us :-)
No comment left by this customer.
03/11/13
excellent service,i use all the time,keep it up
03/11/13
We will always try our very best.
No comment left by this customer.
03/11/13
No comment left by this customer.
03/11/13
speedy and efficient
03/11/13
Very easy to book and pick up/delivery very prompt.
03/11/13
excellent, kept updated, thx
03/11/13
not so much parrcelmonkey but Courier r uselrss
02/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
all good as usuall
02/11/13
Excellent service. Easy to use and super fast speed. Will definitely use again and would highly recommend
02/11/13
Good service
02/11/13
collection from a seller to me, so different to the normal but still went smoothly thank you
02/11/13
Shocking customer service. Waited all day for no courier, I was offered was another day. Expected a refund as service wasn't as agreed.
02/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Poor information regarding parcel tracking. It still says 'Reading delivered although it's been more than a week now. Do not understand why.
02/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
quick fast and easy and reasonably priced
02/11/13
Terrible- it STILL hasn't arrived at it's destination, 2 weeks too late.
02/11/13
Our Response: The tracking shows 24-10-2013 11:19 Delivery Agent - DENMARK Address problem - require sender's instruction. Therefore can you please contact our dedicated support team who will look into this and resolve the issue for you.
no comment
02/11/13
good communication, drop off at parcelforce straightforward, Thanks for a good cheap service
02/11/13
And a big thank you for booking with us :-)
Fast delivery as always!
02/11/13
quick, cheap, fast, reliable - will use again
02/11/13
no comment
02/11/13
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