We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,012 reviews.
amazing service! collected parcel from my workplace & delivered next day. very impressed that I was able to track the progress throughout
28/10/13
Great service
28/10/13
courier got wrong building, no phone call - why bother with phone number? had to be reshipped a day late.
28/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
no comment
28/10/13
Fantastic service as always!
28/10/13
no comment
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
excellent service reliable
28/10/13
Brilliant service very easy to use plus very reasonable prices
28/10/13
No comment left by this customer.
28/10/13
Collected promptly Tuesday morning delivered California USA on Friday
28/10/13
Fantastic news!!
No comment left by this customer.
28/10/13
I had an Horrendous Failure a couple of months ago, customer care was 110%. My conscience would forbid me using any other parcel carrier.
28/10/13
Thank you very much for coming back to us :-)
Very quick service, thank you very much
28/10/13
My customer has still not recieved the parcel that was posted 22/10/13 o0n 2-3 day by road?
28/10/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comments very satisfied
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
we like the monkey that appears on the screen. you should have him in different poses after each stage of booking the parcels lol.
28/10/13
Our Response: Not a bad idea that and thanks ;-)
prompt collecton and delivery...very pleased with your service as usual
28/10/13
Excellent service and i will 100% be using you again in the future!
28/10/13
The service was great. Good value, amazingly prompt and speedy arrival overseas. Will definitely use you again!
28/10/13
No comment left by this customer.
28/10/13
All good thanks
28/10/13
10/10 for ease of use and bringing well-known courier names to the end user that doesn't have big buying power. Super job!
28/10/13
Thank you very much :-)
Excellent service. Great prices, courier turned up on time. Seemless transaction, very impressed
28/10/13
Good service .D
28/10/13
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
professional from online booking to pick up and delivery. Great service
28/10/13
No comment left by this customer.
28/10/13
The collection service was good and the driver came in good time. Thanks and well done
28/10/13
No comment left by this customer.
28/10/13
First time usung parcel monkey. Was a little worried as it was for some items I was selling on ebay. But it was so easy to set up.
28/10/13
Thank you for making your first booking with us and please come back soon :-)
After going through the process of booking a parcel in, at the last moment when payment was to be made it aborted for no apparent reason and
28/10/13
I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
No comment left by this customer.
28/10/13
No comment left by this customer.
28/10/13
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