We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,793 reviews.
Very happy!
19/11/13
No comment left by this customer.
19/11/13
Good service, very many thanks!
19/11/13
No comment left by this customer.
19/11/13
Pick up fine, delivery next day good, and price good. will use again when needed.Thankyou
19/11/13
Excellent transaction --very pleased with service --many thanks
19/11/13
Good value for money will use the service again.
19/11/13
the transaction was perfect from order until delivery, will use again
19/11/13
Excellent service , once again !
19/11/13
Thank you very much :-)
No comment left by this customer.
19/11/13
You turned up a day late with no contact, I had to ring a number of times to get to the bottom of what was happening.
19/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
no comment
19/11/13
no comment
19/11/13
Good fast cheap service. 10/10
19/11/13
no comment
19/11/13
Great service and price
19/11/13
Slightly cheaper than parcel 2 go, impressed that you could still arrange the delivery for the next day even though I booked after 5pm.
19/11/13
Thank you very much :-)
good
19/11/13
no comment
19/11/13
no comment
19/11/13
Good prices. Courier actually arrived to pick up my parcel (compared to other companies!). Very happy.
19/11/13
Fantastic news, Thank you very much :-)
a bit of trouble logging in with Google but brilliant overall
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
Came when expected. Very helpful driver. Delivered to destination on time.
19/11/13
Fantastic news, Thank you very much :-)
excellent process all round, speedy service , good price -
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
Good service, all parcels picked up on time. 5*
19/11/13
Wonderful...arrived in Hong Kong in 5 days
19/11/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
19/11/13
Very clear and straightforward
19/11/13
No comment left by this customer.
19/11/13
City link always good and easy to deal with Parcel delivered next day good service
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
It would have been good to have had a more accurate collection time and a big enough bag!
19/11/13
Our Response: You sent an alloy car wheel in a bag but declared the dimensions 5x5x2.5cm!!
Very good service recommended A+
19/11/13
Thank you and it's great to see you will be recommending us.
despite booking one parcel, city lnk attempted to collect 2 parcels... I've tried emailing for advise with no response
19/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
