We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,012 reviews.
bangin'!
29/10/13
wicked ;-)
No comment left by this customer.
29/10/13
The worse customer service I have ever had, STAFF WHO LIE ABOUT DELIVERIES - wasted 3days of my life, I'm never getting back
29/10/13
Perfect. Nothing more needs to be said. :)
29/10/13
The worse customer service I have ever had, STAFF WHO LIE ABOUT DELIVERIES - wasted 3days of my life I'm never getting back
29/10/13
Would have been useful to have a section of opening hours at the collection premises
29/10/13
quick, efficient, professional.
29/10/13
always collect on time
29/10/13
Excellent website, reliable service.
29/10/13
No comment left by this customer.
29/10/13
No comment left by this customer.
29/10/13
spotnon thanks
29/10/13
Excellent service, very fast delivery
29/10/13
well done
29/10/13
Thank you very much :-)
Absolutely delighted with the Parcel Monkey/DX Freight service. My goods arrived on time, safe and all for a very good price. Thanks! :)
29/10/13
Fantastic news, Thank you very much :-)
a1 thanks
29/10/13
Good service, thank you.
29/10/13
No comment left by this customer.
29/10/13
Love parcel monkey!!! Closed my account with ukmail, service is excellent and prices fantastic!
29/10/13
That is music to our ears. Thank you very much :-)
would have been helpful if had know collection was going to be am or pm but otherwise very good
29/10/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Excellent service
29/10/13
Excellent service! If you could estimate what time the drive could arrive to collect the parcel, it would be even better!
29/10/13
No comment left by this customer.
29/10/13
No comment left by this customer.
29/10/13
easy to use. Unbeatable price.
29/10/13
No comment left by this customer.
29/10/13
No comment left by this customer.
29/10/13
No comment left by this customer.
29/10/13
excellent service, thank you
29/10/13
Great price, great service.
29/10/13
no problems with collection or delivery. Good stuff
29/10/13
No comment left by this customer.
29/10/13
No comment left by this customer.
29/10/13
No comment left by this customer.
29/10/13
great service will use again
29/10/13
No comment left by this customer.
29/10/13
No comment left by this customer.
29/10/13
Cost of insurance should come after items are listed in package, not before as you can't go back and change the amount.
29/10/13
Excellent service at a great price – will definitely be back.
29/10/13
Brilliant news!!
Very efficient, fast delivery.
29/10/13
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