We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,641 reviews.
communication difficult, spoke to leona and she was very helpful but otherwise bit difficult communicating with you.
05/11/13
Our Response: If you have an issue then please contact our dedicated online support team via your account under the "support" section and not the courier directly.
Lost my range cooker. Could do lots of business but wont use again. Abysmal!
05/11/13
Our Response: I am sorry to read that your item has gone missing in transit. Please contact our dedicated online support team who will look into this further for you.
a bit expensive but excellent service and parcel delivered in 6 days!
05/11/13
It's great to see you are so pleased with our own International service :-)
No problems whatsoever - again. Will use the service in the future.
05/11/13
No problem, great service
05/11/13
No comment left by this customer.
05/11/13
bit late picking up goods but otherwise good service
05/11/13
Excellent as always
05/11/13
ok
05/11/13
No comment left by this customer.
05/11/13
couldn't fault service at all and would definitely use again
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
It was great, easy to book and collected
05/11/13
All OK
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
Everything worked liked clockwork! Thank you
05/11/13
And a big thank you back for booking with us :-)
my other company wants aerosols delivering could you do this by road uk and europe?
05/11/13
Sorry but we can't accept that kind of product.
Collected on time, delivered on time. I am trying to send another parcel and your website is now totally non functional
05/11/13
I think you will find this is a problem with your internet / computer rather than our website.
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
fantastic as always
05/11/13
A good and efficient service.
05/11/13
No comment left by this customer.
05/11/13
I was overall very satisfied with your service. The only thing that I thought would be nicer if you could give a shorter collection timeslot
05/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
good service
05/11/13
Please with service
05/11/13
No comment left by this customer.
05/11/13
great, thanks
05/11/13
Very pleased with service apart from collection guy who was not happy we were on 1st floor
05/11/13
No comment left by this customer.
05/11/13
Excellent service but could benefit from a link to Ebay like Parcel2Go and Hermes.
05/11/13
The concept is good, it works. The web site is not user friendly it needs an overhaul!
05/11/13
Our Response: It's just had one!!
No comment left by this customer.
05/11/13
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