We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,464 reviews.
excellent
13/11/13
picked up friday for delivery monday was not delivered until wed not very good
13/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
parcel collected and delivered on time and at a cost well below those we were quoted by other couriers.
13/11/13
Fantastic news, Thank you very much :-)
no comment
13/11/13
Best value out of several aggregators I use, clear instructions and useful tracking information
13/11/13
COLLECTED ON TIME FROM MY GARDEN, SAVED HAVING SOMEONE AT HOME
13/11/13
Fantastic news, Thank you very much :-)
You could improve the service for the completion of customs declaration, a general performa for sending gift parcels so no cost is showing
13/11/13
We have to state the costs for customs.
I was extremely pleased with your sevice however I did have a sligtht problem with the download format of the delivery label
13/11/13
Can't think of anything at the moment
13/11/13
no comment
13/11/13
I found it a very good service! x
13/11/13
Thank you x
There is nothing we would like to change.... Happy with the service
13/11/13
Thats great to hear.
I can't fault the service :)
13/11/13
no comment
13/11/13
same day collection , next day delivery , your service is 1st class keep up the good work , i highly recomend your company
13/11/13
Thank you and it's great to see you have been recommending us.
no comment
13/11/13
Fast, efficient, effective.
13/11/13
Perfect as always. Collect and delivered on time and with care.
13/11/13
No comment left by this customer.
13/11/13
dx frieght were booked to collect thurs, turned up monday after 3 phone calls. they also dropped the parcel 20 yards from pick up point.
13/11/13
All good
13/11/13
No comment left by this customer.
13/11/13
collected on the right day - delivered as expected!
13/11/13
Easy and efficient, very many thanks
13/11/13
great service.hassle free
13/11/13
quick and easy thanks
13/11/13
greaat service
13/11/13
No comment left by this customer.
13/11/13
No comment left by this customer.
13/11/13
great service
13/11/13
was quick and cheap. delivery was successfull. thank u so much. will use u further and recommend.
13/11/13
really pleased , quick collection, 5days later package with my brother in Australia! great.
13/11/13
No comment left by this customer.
13/11/13
fast and reliable recoman everyone
13/11/13
parcel not collected twice, i had to keep phoning for its collection that was made 6 days later?
13/11/13
Excellent service. Ordered at 4:30pm and the item was delivered at 8:30pm.
13/11/13
Your booking system allowed me to select a depot that no longer exists. I wasted time taking my parcel to the wrong address. This is poor.
13/11/13
i sent item delivery, you didnt bother picking it up and i phoned about 5 times and got no where your customer service is distgusting
13/11/13
Fantastic Service !!!!
13/11/13
No comment left by this customer.
13/11/13
