We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,466 reviews.
Great service. I needed a timed collection/delivery and the courier arrived dead on time.
28/11/13
all good
28/11/13
Early pick-up, polite and courteous driver
28/11/13
Picked up exactly as planned. Tracked all the way. Arrived in Switzerland in a reasonable time. Intact and no hassle at all.
28/11/13
Fast and affordable
28/11/13
Excellent service, no problems at all
28/11/13
No comment left by this customer.
28/11/13
No comment left by this customer.
28/11/13
Fast collection and delivery, great service!
28/11/13
Very pleased with the service .I felt that the proformer form and details could be laid out better i took me three atemps to complete Thanks
28/11/13
Easy to use, great prices - thanks
28/11/13
Used you twice for the first time.. I won't be looking anywhere else from now on for any of my courier needs. Thank you.
28/11/13
Thank you for making your first booking with us and please come back soon :-)
parcel took 7 days to be delivered . not on
28/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
No comment left by this customer.
28/11/13
No comment left by this customer.
28/11/13
very good service
28/11/13
Great service again
28/11/13
No comment left by this customer.
28/11/13
Brilliant service will definately use again. So easy to do. Excellent would definately recommend. Thanks
28/11/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
28/11/13
No comment left by this customer.
28/11/13
Collected when promised, delivered safely to Holland within a couple of days. No problems. Thank you.
28/11/13
No comment left by this customer.
28/11/13
no problems
28/11/13
we booked this service late into the evening but my package was still collected early the next morning and delivered within 24 hours
28/11/13
Fantastic news, Thank you very much :-)
Pity we couldn't have a more accurate pick up/delivery time ...
28/11/13
The parcel hasn't got there yet, picked up Friday, 3 day delivery, Thursday still not there :(
28/11/13
Our Response: We state 3 - 4 working days so it would have left the UK on Monday Night so should be delivered by tomorrow at the latest.
No comment left by this customer.
28/11/13
No comment left by this customer.
28/11/13
Great service
28/11/13
no comment
28/11/13
no comment
28/11/13
thanks i yous'd all the time
28/11/13
Our Response: So it should have been 5 stars then!! ;-)
no comment
27/11/13
no comment
27/11/13
no comment
27/11/13
delivery took 3 days not within 48 hours as positioned on your website
27/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
excellent service, excellent site.
27/11/13
Thank you very much :-)
It shows no lable required, but it needs that!
27/11/13
The service you booked shows a label IS required.
I had no use of tracking facility ,and no response over the phone ,but the shipment went well
27/11/13
