We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,795 reviews.
Giving a time window for collecting the parcel would be greatly appreciated!
01/12/13
Our Response: We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
01/12/13
no comment
01/12/13
A VERY GOOD SERVICE,JASON KELLY, N,PTON
01/12/13
Cheers J :-)
no comment
01/12/13
On this very competitive market,you are still very expensive ! Pennies are making pounds,think of that,stop this unnecessary greediness !
01/12/13
Our Response: You think we are very expensive but yet you still booked with us!!
your service is excellent. thank you. xx
01/12/13
And a big thank you to you too ;-) X
No comment left by this customer.
01/12/13
Once again....a perfect service.
01/12/13
fast efficient on time service
01/12/13
No comment left by this customer.
01/12/13
No comment left by this customer.
01/12/13
Very impressed with the service
01/12/13
Great service but on both occasions using it I struggled with the website and found myself having to fill the forms in over and over.
01/12/13
No comment left by this customer.
01/12/13
No comment left by this customer.
01/12/13
No comment left by this customer.
01/12/13
A star service.
01/12/13
Excellent service fantastic communication would recommend massively over parcels direct who were completely rubbish in comparison
01/12/13
Fantastic news, Thank you very much :-)
At first we tried another well known company which let us down on three occasions, Parcel monkey were very professional and would recommend.
01/12/13
Thank you and it's great to see you will be recommending us.
easy to arrange,straight forward operation, delivered promptly. thank you
01/12/13
So far pretty good, parcel has not arrived at destination yet others we know have had excellent service so expect the same.
01/12/13
sorry pressed wrong button - very good - will use you again
01/12/13
Our Response: No problem and thank you for the review.
No comment left by this customer.
01/12/13
A++++++++++++++++++++++++++==
01/12/13
Excellent all round from start to finish
01/12/13
No comment left by this customer.
01/12/13
no comment
01/12/13
Thank you brilliant service many thanks
01/12/13
Great service that makes using eBay so much simpler!
01/12/13
It's very good. Ease and quick. Thank You
01/12/13
It was gods
01/12/13
parcel delivered safely and on time, thank you!
01/12/13
You did great!
01/12/13
Easy to book, international parcel arrived in 3 days, excellent.
01/12/13
Excellent service..........again
01/12/13
it would be beneficial if there could be a time slot for pick up and/or delivery
01/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Collection would be better if an AM or PM appointment available, the parcel was delivered in very good time. I will use you again
01/12/13
INDICATION OF A TIMESLOT WOULD BE HELPFUL
01/12/13
My parcel was picked up on schedule and delivered next day as promised. I have used the service again after this experience
01/12/13
