We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,988 reviews.
EXCELLENT SERVICE VERY COMPETATIVE PRICES
12/11/13
Fantastic news, Thank you very much :-)
very happy with the service will use again
12/11/13
Paid for overnight service to arrive with my customer on Friday. Did not arrive until Monday, very poor service
12/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
VERY GOOD SERVICE
12/11/13
Prompt collection and delivery and great prices many thanks will use again and recommend
12/11/13
Thank you and it's great to see you will be recommending us.
I thought the service was wonderful and great how you could see what delivery you were on and change delivery options!
12/11/13
Very good indeed. Prompt collection and prompt delivery to France.
12/11/13
No comment left by this customer.
12/11/13
Good value for money, easy system and reliable.
12/11/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
12/11/13
An easy and hassle free parcel pick up and delivery, great!
12/11/13
No comment left by this customer.
12/11/13
Great price, picked up as directed and delivered on time.
12/11/13
Great Service.
12/11/13
Great service, easy to use, quick delivery. No problems!
12/11/13
Should have had next day collection and next day delivery courier was 4 days late !!!
12/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
12/11/13
Easy to book online. Delivery driver helpful
12/11/13
Don't break my items on the way to delivery!!!!!!! Had to re-fund the buyer because of it.
12/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
12/11/13
No comment left by this customer.
12/11/13
Another parcel delivered successfully thank you very much
12/11/13
Great service, thank you
12/11/13
No comment left by this customer.
12/11/13
Very good service and price was brilliant delivery was very qwick to the customer can't fault it well happy :-)).
12/11/13
Fantastic news, Thank you very much :-)
You never came to pick up my parcel, I tried calling the number and it said it wasn't in use. I waited in all day I want a refund
12/11/13
Our Response: If you have an issue then please contact our dedicated online support team via your account under the "support" section and not the courier directly.
No comment left by this customer.
12/11/13
Excellent, prompt service ! Good value. Will recommend and use again ! Thank you.
12/11/13
Thank you and it's great to see you will be recommending us.
Website very very poor, looks awful and not easy to use
12/11/13
Marvellous. Parcel delivered to its destination within allotted time to the phillapines even with all the terrible weather and destruction.
12/11/13
It's great to see you are so pleased with our own International service :-)
Driver was very polite and chatty
12/11/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
no comment
12/11/13
no comment
12/11/13
no comment
12/11/13
Collected on time ,great service yet again thankyou
12/11/13
no comment
12/11/13
no comment
12/11/13
no comment
12/11/13
Easy to find a good priced courier on your website.UK Courier very efficient but everything slowed down in France and tracking was poor
11/11/13
no comment
11/11/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
