We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,466 reviews.
pickup was on time-delivery was a couple of days late-parcel arrived in good shape-a good service!!
30/11/13
Very pleased with service, thanks
30/11/13
Very fast and reliable would use this service again. The price was cheap too.
30/11/13
no comment
30/11/13
good value service. would have helped to know if am/pm collection
30/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Very satisfied with the service provided. Easy to use website. Would recommend.
30/11/13
very efficient service
29/11/13
An idea of collection time would be very useful, apart from that, all was fine
29/11/13
no comment
29/11/13
no comment
29/11/13
Great!!!!!!!!!
29/11/13
no comment
29/11/13
Quick efficientservice. Thanks.
29/11/13
Everything great. Parcel has been received safely. An approximate collection time would be helpful. Many thanks.
29/11/13
no comment
29/11/13
no comment
29/11/13
Excellent service overall from collection to delivery - perhaps a time slot allocated for collection to save staying in all day
29/11/13
Parcel picked up on time and delivered at a reasonable cost.
29/11/13
None
29/11/13
no comment
29/11/13
Good service, a job well done.
29/11/13
Very professional service throughout and delivered promptly
29/11/13
no comment
29/11/13
Seemed to go very smoothly - well done
29/11/13
Parcel Monkey makes the process simple, other companies seem to make it complicated. Thank You
29/11/13
A pick up time window would be helpful.
29/11/13
no comment
29/11/13
no comment
29/11/13
No comment left by this customer.
29/11/13
Good Service. Easy to use. Prompt Collection and signed delivery.
29/11/13
Quick & easy to get a quote & very efficient collection & delivery service through chosen supplier.
29/11/13
No comment left by this customer.
29/11/13
For some strange reason, although I had booked the shipment as "drop off at CityLink", the system kept showing scheduled for pickup.
29/11/13
pick up did not happen on the 25th it was picked up on 27th but it shoud have been delivered on 26th not happy
29/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
29/11/13
collection on time. Delivered on time. what more can I say ??
29/11/13
Very easy to use. A+++++
29/11/13
No comment left by this customer.
29/11/13
No comment left by this customer.
29/11/13
Quicker delivery than expected, cheap, shame about no insurance on most items.
29/11/13
