We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,057 reviews.
Very good and effective
09/12/13
no comment
09/12/13
Collection failed twice because the courier came too late in the evening on the first two attempts. Very disappointing.
09/12/13
Our Response: The courier concerned is operating with extended opening hours in the run up to Christmas but sorry if this turned out to be a bit too late for you.
You did exactly what you said, thankyou, a very efficient service.
09/12/13
Always on time and reliable. Great service.
09/12/13
no comment
09/12/13
Brilliant service. We will be using PM again now.
09/12/13
Fab! Easy to use and great price. Will recommend.
09/12/13
More companies to not need customer to print labels. Maybe give a printer service whereabouts for a small charge
08/12/13
no comment
08/12/13
no comment
08/12/13
no comment
08/12/13
no comment
08/12/13
good service
08/12/13
no comment
08/12/13
no comment
08/12/13
Lovely prompt delivery. Very pleased.
08/12/13
I am very happy with your service especially with the electronic shipping label. It renders shipping much easier.
08/12/13
no comment
08/12/13
no comment
08/12/13
no comment
08/12/13
no comment
08/12/13
Always great service
08/12/13
No comment left by this customer.
08/12/13
No comment left by this customer.
08/12/13
Great service. Reasonable prices and reliable
08/12/13
No comment left by this customer.
08/12/13
keep getting told to print labels but normally not required, a text reminder saying within 2hours possibly i sit in from 8 til 5 waiting but
08/12/13
Approx time of parcel collection would be great. Even if a 3 hour slot would be helpful.
08/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
It would be helpful if we could choose a morning or afternoon pick up, otherwise very pleased with your company.
08/12/13
No comment left by this customer.
08/12/13
slick service, could be cheaper for the weight involved
08/12/13
please make it cheaper
08/12/13
No comment left by this customer.
08/12/13
can't add much more your service is really spot on.
08/12/13
fast and easy service
08/12/13
No comment left by this customer.
08/12/13
Collected and delivered in the timeframes set, can't ask for anything more
08/12/13
excellent service,no problems at all,will be doing more with you in the future.
08/12/13
Good service competitive price although parcel insurance a bit too pricey other than that will use again highly recommended.
08/12/13
Thank you and it's great to see you will be recommending us.
