We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,795 reviews.
The box arrived torn, squashed and with footprints on it. Will not recommend you to anyone
30/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
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30/11/13
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30/11/13
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30/11/13
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30/11/13
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30/11/13
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30/11/13
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30/11/13
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30/11/13
pickup was on time-delivery was a couple of days late-parcel arrived in good shape-a good service!!
30/11/13
Very pleased with service, thanks
30/11/13
Very fast and reliable would use this service again. The price was cheap too.
30/11/13
no comment
30/11/13
good value service. would have helped to know if am/pm collection
30/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Very satisfied with the service provided. Easy to use website. Would recommend.
30/11/13
very efficient service
29/11/13
An idea of collection time would be very useful, apart from that, all was fine
29/11/13
no comment
29/11/13
no comment
29/11/13
Great!!!!!!!!!
29/11/13
no comment
29/11/13
Quick efficientservice. Thanks.
29/11/13
Everything great. Parcel has been received safely. An approximate collection time would be helpful. Many thanks.
29/11/13
no comment
29/11/13
no comment
29/11/13
Excellent service overall from collection to delivery - perhaps a time slot allocated for collection to save staying in all day
29/11/13
Parcel picked up on time and delivered at a reasonable cost.
29/11/13
None
29/11/13
no comment
29/11/13
Good service, a job well done.
29/11/13
Very professional service throughout and delivered promptly
29/11/13
no comment
29/11/13
Seemed to go very smoothly - well done
29/11/13
Parcel Monkey makes the process simple, other companies seem to make it complicated. Thank You
29/11/13
A pick up time window would be helpful.
29/11/13
no comment
29/11/13
no comment
29/11/13
No comment left by this customer.
29/11/13
Good Service. Easy to use. Prompt Collection and signed delivery.
29/11/13
Quick & easy to get a quote & very efficient collection & delivery service through chosen supplier.
29/11/13
