We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,644 reviews.
Top Class. Never, ever a problem. An excellent company which I use weekly. KEEP IT UP PARCEL MONKEY
22/11/13
We will always try our very best.
Great service & affordable. I didn't even have to leave the house, they came & collected it.
22/11/13
Be helpful to know whether the documentation had to be printed or whether the courier would provide them.
22/11/13
I am very satisfied with your service, I will post regularly should also expect a discount
22/11/13
Quick affordable delivery, thanks
22/11/13
So far 100%, Thank you.
22/11/13
Very difficult I know but if you could narrow down the window for collection times would be helpful, even if there was a small surcharge.
22/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Good experience, thanks.
22/11/13
no comment
22/11/13
no comment
22/11/13
no comment
22/11/13
Excellent professional service .Highly recommend .
22/11/13
Thank you and it's great to see you will be recommending us.
no comment
22/11/13
Excellent service. Had to do very little work with PM and Parcel Force. Will definitely use you again.
22/11/13
Not so sure about the new look website, not a very regular user I find navigating the new layout more difficult, particularly for routine ov
22/11/13
no comment
22/11/13
good service would use again
22/11/13
I would just like some assurance that parcel has been delivered
22/11/13
The tracking shows it has been.
Delivered on time. Thanks
22/11/13
Hassle free, as usual. Many thanks
22/11/13
each time we have used yourselves we have never had a cause to complain, excellent service always
22/11/13
could do with an online help to make asking questions easier but other than that great service
22/11/13
A 3 to 4 day service to Australia has so far taken 5 days to reach Jersey - I can only hope that it will be sent on from there
22/11/13
Our Response: I think you are doing something wrong as the item is in Australia!! 22nd November 2013 @ 10:55 Delivered & Signed For
Once again, picked up on time, delivered on time, all for a good price.
22/11/13
very good no complaints
22/11/13
Brilliant news!!
Excellent service !
22/11/13
Make your prices cheaper
22/11/13
LOL :-)
Good communication and picked up parcel when they said they would. Cannot fault them.
22/11/13
no comment
22/11/13
No comment left by this customer.
22/11/13
It would be excellent except for DHL reputation in Mongolia for charging 'tax' on parcels. It cost my son £40 negotiatedr negotiating down
22/11/13
This charge is applied by local customs not DHL directly.
Great service!!
22/11/13
Top marks a. Am or pm collection time would help plan our day but a very good service with no snags thank youbillyegginton
22/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
perfect, thanks!
22/11/13
has normal a very good efficient service and the cheapest
22/11/13
No comment left by this customer.
22/11/13
i love parcel monkey but could do with not printing lable
22/11/13
Very Good Service
22/11/13
It was a good value for money. The only downside was the tracking was poor. I could not track my parcel
22/11/13
DX Freight are working on their tracking so we hope to bring you improvements in this area just as soon as possible.
A few pounds cheaper than parcelforce without the hassle of going to the post office
22/11/13
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