We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
No comment left by this customer.
09/11/13
no comment
09/11/13
package collected when stated and delivered promptly
09/11/13
I got the service I expected. Parcel picked up on time and delivered on time. Easy.
09/11/13
excellent all round
09/11/13
excellent service ... I will use you for everything from now on and recommend you. 10 out of 10
09/11/13
Thank you and it's great to see you will be recommending us.
Very very very good
09/11/13
Very good servoce. Excellent driver. Overall very pleased.
09/11/13
My parcel was exactly 30k VERY HEAVY you parcel monkey delivered it to one of the Greek islands in record time and intact Fantastic & cheap
09/11/13
Fantastic news, Thank you very much :-)
no comment
09/11/13
excellent service thank you. do you operate outside the UK too?
09/11/13
We do have an International delivery service and will soon have an import service too :-)
Always 1st class
09/11/13
no comment
09/11/13
Would be far better if a specific time I.e. Am pm could be given,rather than a any time between 8 am 6 pm kind of wrecks your day waiting in
09/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
didn't know existed, but when I found you I have been well chuffed.
08/11/13
service from courier is terrible. as of 12 noon today they had still not collected my package
08/11/13
no comment
08/11/13
Your driver dropped the item over my buyers gate,as he was out, knowing it was a cd/dvd player..Hope it still works.and why ask for tel no,s
08/11/13
I ordered next day delivery - 2 days later no parcels and the courier company tracking has not moved
08/11/13
On time. Great service from the driver. Great customer service.
08/11/13
Great Service, fully tractable, will use service again.
08/11/13
no comment
08/11/13
A day late. Not great!
08/11/13
Nice and straightforward to use. Keep up the good work!
08/11/13
We will always try our very best.
good value and very good service thanks
08/11/13
no comment
08/11/13
Collected and delivered on time as usual at a competitive price
08/11/13
your service is A1; my only suggestion would be AM or PM collection slots ...more convenient. This is not a critisism
08/11/13
no comment
08/11/13
Very happy to use parcel monkey, especially for very heavy items(eg gearboxes), only problem is no tracking info
08/11/13
only used your services once, very happy so far will use you again
08/11/13
Thank you for making your first booking with us and please come back soon :-)
Brilliant, thanks
08/11/13
Very happy with the service but City Link collected at 18.20 - a warning would have been a good idea as to a late pick up
08/11/13
Yes I agree that is a bit too late and please accept our apologies for that on behalf of City Link.
Read the reviews about parcel monkey online and they were all negative, my service was amazing however! Fast and quick!
08/11/13
We always ask customers to read these reviews as they are 100% genuine. Thank you very much for your first booking with us :-)
no comment
08/11/13
no comment
08/11/13
no comment
08/11/13
first rate in every way and eaisy to use.will be my first port of call from now on.
08/11/13
Fantastic news, Thank you very much :-)
well cool/peace jim
08/11/13
Chill Jim ;-)
no comment
08/11/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
