We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
No comment left by this customer.
12/11/13
Another parcel delivered successfully thank you very much
12/11/13
Great service, thank you
12/11/13
No comment left by this customer.
12/11/13
Very good service and price was brilliant delivery was very qwick to the customer can't fault it well happy :-)).
12/11/13
Fantastic news, Thank you very much :-)
You never came to pick up my parcel, I tried calling the number and it said it wasn't in use. I waited in all day I want a refund
12/11/13
Our Response: If you have an issue then please contact our dedicated online support team via your account under the "support" section and not the courier directly.
No comment left by this customer.
12/11/13
Excellent, prompt service ! Good value. Will recommend and use again ! Thank you.
12/11/13
Thank you and it's great to see you will be recommending us.
Website very very poor, looks awful and not easy to use
12/11/13
Marvellous. Parcel delivered to its destination within allotted time to the phillapines even with all the terrible weather and destruction.
12/11/13
It's great to see you are so pleased with our own International service :-)
Driver was very polite and chatty
12/11/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
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12/11/13
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12/11/13
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12/11/13
Collected on time ,great service yet again thankyou
12/11/13
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12/11/13
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12/11/13
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12/11/13
Easy to find a good priced courier on your website.UK Courier very efficient but everything slowed down in France and tracking was poor
11/11/13
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11/11/13
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11/11/13
Good service thanks
11/11/13
Thank you very much.
good to deal with
11/11/13
Very quick and efficient service, delivered really quickly, thank you! Will use again!
11/11/13
Brilliant news!!
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11/11/13
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11/11/13
Very good
11/11/13
I have always been pleased with parcel Monkey.
11/11/13
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11/11/13
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11/11/13
first time using any courier - no problems at all. came to you as Hermes had size restrictions.
11/11/13
Thank you for making your first booking with us and please come back soon :-)
Quick and reliable service. Would like confirmation when parcel has been delivered though! Thanks!
11/11/13
Perfect.
11/11/13
Great service all round!
11/11/13
no comment
11/11/13
really happy with your service. thank you
11/11/13
Very pleased with the service. However, have been waiting for 4 hours to collect the parcel, coulda do better with a time slot
11/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
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