We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,466 reviews.
Very good service :)
26/11/13
excellent service all round - cannot fault - communication, collection - 5-stars
26/11/13
Excellent service again, many thanks.
26/11/13
Improve the website for customers you should be able to print invoices from orders with every other carrier you can do this
26/11/13
was booked in for next day delivery. took 2 days to be delivered. no attempted delivery before second day.
26/11/13
Thank you we will use you again
26/11/13
I am yet to receive the full consignment, have contacted Courier 3 times but no resolution. Rude driver in unmarked van. Very unhappy.
26/11/13
No comment left by this customer.
26/11/13
Very efficient service will definitely use again
26/11/13
No comment left by this customer.
26/11/13
No comment left by this customer.
26/11/13
nice easy way to send parcels
26/11/13
Men were very polite and came first thing to collect parcel, dont think you can improve service to abetter standard
26/11/13
No comment left by this customer.
26/11/13
No comment left by this customer.
26/11/13
Excellent service as always. On time and professional.
26/11/13
I went thro all the proceedures only to be told that the value of the goods exceeded the service. you have lost a regilar customer
26/11/13
From the initial quote, booking the pick-up, receiving the label, printing the label & driver arriving all very slick. Thanks!
26/11/13
It was collected and delivered as expected. Simples.
26/11/13
right questions asked may help if in feet and inches for the older folk poss conversion table would help but am well happy with the service
26/11/13
Brillant service with quick delivery to the Maldives. Will recommend and use again
26/11/13
A more specific time of collection would be very useful.
26/11/13
No comment left by this customer.
26/11/13
It was fantastic!!! Not only known to me delivery gentleman picked my box it was in Poland, in perfect condition, after exactly 3 days!luvIT
26/11/13
Absolutely Faultless Courier Service, unbelievable price..........I keep going back again and again to Parcel Monkey -
26/11/13
That's fantastic news, Thank you very much :-)
Tracking facility fine while with parcel force but after that very little info.
26/11/13
Seemed to take longer than I expected to get the parcel, but was good. Would use again
26/11/13
the tracking status was a little misleading.
26/11/13
TOP SERVICE THANK YOU
26/11/13
No comment left by this customer.
26/11/13
No comment left by this customer.
26/11/13
No comment left by this customer.
26/11/13
Service great. Would like to get quote before adding the address's and tele no. need to add delivery payment on ebay before item is sold
26/11/13
You can use our quick quote page for this if you like.
Nothing to say, the service was fantastic, the goods made it in one piece. Brilliant.
26/11/13
No comment left by this customer.
26/11/13
You haven't even collected our parcel that we've paid for last week, nor despite several messaging attempts can anyone find out when it will
26/11/13
Good Customer Service.. Excellent Portal System. Very Simple and Effective.
26/11/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
26/11/13
very impressed with the quick delivery ti
26/11/13
No comment left by this customer.
26/11/13
