We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,008 reviews.
No comment left by this customer.
11/11/13
100% satisfied with the service Thankyou
11/11/13
And a big thank you back for booking with us :-)
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
couldn't track parcel when i Urgently needed to confirm delivery
11/11/13
Our Response: Sorry but there is no tracking provided on a City Link same day booking.
Good service, good price
11/11/13
spot on
11/11/13
Thank you very much.
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
Collected on day listed but a 12 hour waiting-in slot from 8am to 8pm is a bit tricky when you work
11/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid. Why not take your item to work and have it collected from there?
No comment left by this customer.
11/11/13
Spot on
11/11/13
No comment left by this customer.
11/11/13
Great service, as always, many thanks.
11/11/13
Collection and delivery was excellent if I had to give any feedback it would only be to say that a text message to confirm a time for both w
11/11/13
Difficulty in putting long addresses into the details. Bigger fields required otherwise a good service
11/11/13
No comment left by this customer.
11/11/13
Thanks! perfect service
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
Thank you a very good service.
11/11/13
No comment left by this customer.
11/11/13
Great service but would be great to get a text saying when roughly to expect the collection.
11/11/13
Straightforward procedure. Collected as planned and received promptly and securely. Good job.
11/11/13
Excellent service and quick processing would certainly use again!!
11/11/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
No comment left by this customer.
11/11/13
none
11/11/13
I paid for next day and it turned up 2 days later .. Droped me right in the **** !! Thanks guys keep up the good work !
11/11/13
No comment left by this customer.
11/11/13
good job
11/11/13
Thank you very much.
No comment left by this customer.
11/11/13
Still not collected.
11/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
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