We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,643 reviews.
no comment
17/11/13
no comment
17/11/13
I had no conformation the parcel had been collected I had to call my seller to find out if the item had been collected
17/11/13
no comment
17/11/13
Perfect! Great price & service.
17/11/13
no comment
17/11/13
Courier failed to turn up. Parcel monkey directed me directly to the courier company as opposed to dealing with the problem on my behalf.
17/11/13
Our Response: That is not correct but I am sorry you feel that way.
no comment
17/11/13
Excellent service and good value.
17/11/13
no comment
17/11/13
excellent service just wish collection time could be more precise
17/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
17/11/13
fast, simple. happy.
17/11/13
The label sent did not have my name on it. Would have helped if it did.
17/11/13
no comment
17/11/13
yet again top notch service keep up the good work
17/11/13
No comment left by this customer.
17/11/13
Great hassle free service. Thanks
17/11/13
would not change a thing good service
17/11/13
No comment left by this customer.
17/11/13
no reason to change anything
17/11/13
No comment left by this customer.
17/11/13
No comment left by this customer.
17/11/13
it was delivered as promised for a very good prize. Thank you!
17/11/13
Parcel should have been delivered within 48 hrs. Not delivered till Friday afternoon !
17/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
No comment left by this customer.
17/11/13
well cool.peace jim
17/11/13
wicked ;-)
No comment left by this customer.
17/11/13
No comment left by this customer.
17/11/13
When i needed a collection rescheduled BEFORE the collection had taken place you did it quickly and easily. thank you.
17/11/13
perfect as it is
17/11/13
All parcels arrived within the time frame stated
17/11/13
Easy process and good value for money. Will definitely use again.
17/11/13
Fantastic news, Thank you very much :-)
Excellent, easy to use service. polite courier and delivered first thing.
17/11/13
great will definately use again
17/11/13
parcel was damaged and broken when delivered. had to refund the buyer £90. not very happy.
17/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
wery good delivery. thanks
17/11/13
picked up and delivered on time many thanks would use again
17/11/13
Fantastic news!!
Good
17/11/13
Great service
17/11/13
Thank you very much :-)
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