We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,984 reviews.
My request was given to Courier who failed to collect on the day allocated. they failed to collect on the next two rescheduled days
16/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Great now you have the option that the driver can bring the ticket, as I only have access to a printer at work. Excellent for Ebay thx.
16/11/13
And a big thank you for booking with us :-)
picked up on time with no problems I always use parcel monkey. never had any problems keep up the good work
16/11/13
We will always try our very best.
Very happy with Parcel Monkey.
16/11/13
Easy quick service.
16/11/13
goods collected in a battered old van, goods left at delivery address without signing & damage.
16/11/13
Our Response: Tracking shows Signed for by 'LWN:28 - BENT' at 16:24 on Tuesday 12th November.
very giod easy to use service. every step explained. will use again.
16/11/13
Fantastic news, Thank you very much :-)
no comment
16/11/13
Great service!!!
16/11/13
Good service from ParcelMonkey, but Parcelforce was a day late in picking up the parcel.
16/11/13
no comment
16/11/13
Placed order Saturday for the Monday pick up in London and was delivered to Lancashire Tues Morning. Couldn't be better. Brill thank you.
16/11/13
Brilliant news!!
no comment
16/11/13
Very impressed picked up and delivered to sydney australia in quicker time than expected .Would recommend to others
16/11/13
It's great to see you are so pleased with our own International service :-)
not sure why I have to print a label,the courier always turns up with one already printed
16/11/13
no comment
16/11/13
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16/11/13
Tracking details noticeably slower once in Spain but a great and fast service. Very satisfied. Well done.
16/11/13
Thank you very much.
Very easy and brilliant service from City-Link
16/11/13
no comment
16/11/13
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16/11/13
excellent service
16/11/13
I booked a next dat delivery and duly paid for this on 5th November. I waited in all day on Friday 7th for the delivery but it did not arriv
16/11/13
Our Response: PM2292343 was booked on 6th Nov '13 @ 12:07
The item was not collected on the 11th. They collected it the day after and I had to call DX freight up about it. Twice this has happened.
16/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
no comment
16/11/13
Everithing was perfect! Thanks
16/11/13
Brilliant news!!
I haven't heard from recipient yet. Good service at my end - came when expected, as arranged.
16/11/13
Very easy to arrange online and parcel uplifted on time and delivered next day, very satisfied and will use again.
16/11/13
no comment
16/11/13
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16/11/13
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15/11/13
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15/11/13
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15/11/13
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15/11/13
First time experience was excelllent-will use again
15/11/13
Thank you for making your first booking with us and please come back soon :-)
no comment
15/11/13
no comment
15/11/13
Help with tracking the parcel would be good, email or text once delivered would also be good
15/11/13
Always use Parcel Monkey for the odd parcel I send, very reliable.
15/11/13
Thank you very much :-)
no comment
15/11/13
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